Ticket help

Col2e · 11 Jun 19, 09:17 PM

Hi, cross posting this as I don't think the thread I posted in originally gets much attention and I need a relatively quick response. Thanks in advance!

Hi all - After some urgent advice please.

My FIL is only coming to MK on one day (12/7/19 - so need to book FP tomorrow).

We bought his ticket from officialticketcenter com. However, they want a photo of the front and rear of the credit card we used as well as a copy of his ID (drivers license).

I'm really concerned about this and will not be sending that info to them via email.

Does this sound right? I need to book the FP tomorrow, and don't see me getting the details from them in time now.

Any suggestions? (bar folking out for another ticket from somewhere else?)

ELLENUT · 11 Jun 19, 10:15 PM

That does sound very odd. Did you not get an E ticket?

chmurf · 12 Jun 19, 07:19 AM

seems odd to me to

I would never send out copies of the front and back of my CC and my ID ... that's all a crook would need to place orders and make online purchase in my name, without being covered by my CC company

That may be the way they work, and in that case I'll remenber to stay clear of them (never heard of them before either)

Guest · 12 Jun 19, 09:49 AM

Originally Posted by Col2e

Hi, cross posting this as I don't think the thread I posted in originally gets much attention and I need a relatively quick response. Thanks in advance!

Hi all - After some urgent advice please.

My FIL is only coming to MK on one day (12/7/19 - so need to book FP tomorrow).

We bought his ticket from officialticketcenter com. However, they want a photo of the front and rear of the credit card we used as well as a copy of his ID (drivers license).

I'm really concerned about this and will not be sending that info to them via email.

Does this sound right? I need to book the FP tomorrow, and don't see me getting the details from them in time now.

Any suggestions? (bar folking out for another ticket from somewhere else?)

It sounds very odd and I would not provide that information. I don't think there is much for it other than to push back, ask them why they require this information seeing as you have already paid for the ticket.

show_the_magic · 12 Jun 19, 11:28 AM

I wouldn't be sending any information to them. Can you cancel the ticket and purchase elsewhere?

nanu · 12 Jun 19, 07:32 PM

The website looks a bit dodgy. Says the domain may be up for sale and to "click here". I didn't click it. Contact your credit card company and tell them what's being asked for. I'm sure the CC will repay your money for you.

Col2e · 13 Jun 19, 09:42 AM

Thanks all for taking the time to reply, they've now sent all the required ticket/docs, without the need for all the information they asked for.
Fingers crossed I don't have any issues when we get there!

11 Jun 19, 09:17 PM	#1
	11 Jun 19, 09:17 PM Col2e Looking for my Ears
Col2e Looking for my Ears Join Date: Jun 19	Ticket help Hi, cross posting this as I don't think the thread I posted in originally gets much attention and I need a relatively quick response. Thanks in advance! Hi all - After some urgent advice please. My FIL is only coming to MK on one day (12/7/19 - so need to book FP tomorrow). We bought his ticket from officialticketcenter com. However, they want a photo of the front and rear of the credit card we used as well as a copy of his ID (drivers license). I'm really concerned about this and will not be sending that info to them via email. Does this sound right? I need to book the FP tomorrow, and don't see me getting the details from them in time now. Any suggestions? (bar folking out for another ticket from somewhere else?)

12 Jun 19, 07:19 AM	#3
	12 Jun 19, 07:19 AM chmurf Imagineer
chmurf Imagineer Join Date: Dec 12	seems odd to me to I would never send out copies of the front and back of my CC and my ID ... that's all a crook would need to place orders and make online purchase in my name, without being covered by my CC company That may be the way they work, and in that case I'll remenber to stay clear of them (never heard of them before either)

13 Jun 19, 09:42 AM	#7
	13 Jun 19, 09:42 AM Col2e Looking for my Ears Thread Starter
Col2e Thread Starter Looking for my Ears Join Date: Jun 19	Thanks all for taking the time to reply, they've now sent all the required ticket/docs, without the need for all the information they asked for. Fingers crossed I don't have any issues when we get there!