Hertz at MCO... gold member able to skip counter?

[baldybouncer]

Normally we book with Alamo but the prices with Hertz where 1/3 the price when we prebooked.

I have just joined Hertz Gold under the impression they have a 'skip the counter' option.

Can anyone confirm if this is possible at MCO and if so do I need to do anything other than join the Gold membership?

[carolmc]

No you can go straight to the garage and you will see your name on a large board and the stall number beside it. The keys and paperwork will be in the car - you just head for the gate where agent will check your licence etc as you exit. If it's your first time to use the service you may have to go to gold area in the garage to scan your credit card but this is not always the case.

[sha9]

You also get an email with the car type and bay number.

[baldybouncer]

Originally Posted by sha9

You also get an email with the car type and bay number.

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So once I have confirmation from Andy at DFCH I can pair this up with my account and save time atleast in the airport? It's been years since I had to stand and say no to upgrades while hiring a car. It's a silly game

[sha9]

Originally Posted by baldybouncer

So once I have confirmation from Andy at DFCH I can pair this up with my account and save time atleast in the airport? It's been years since I had to stand and say no to upgrades while hiring a car. It's a silly game

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No, my understanding is you have to book via your Gold account. It’s not like Alamo where you can book through a third party. I’ve only ever booked direct so it may have changed but if it’s a deal breaker for you I would consider direct with Hertz or use Alamo instead.

[baldybouncer]

Originally Posted by sha9

No, my understanding is you have to book via your Gold account. It’s not like Alamo where you can book through a third party. I’ve only ever booked direct so it may have changed but if it’s a deal breaker for you I would consider direct with Hertz or use Alamo instead.

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Ah... the issue I have is the prices have tripled since I booked! so looks like I am stuck with Hertz unless something changes with the prices in the next 10 months!

[Mary A]

Originally Posted by sha9

No, my understanding is you have to book via your Gold account. It’s not like Alamo where you can book through a third party. I’ve only ever booked direct so it may have changed but if it’s a deal breaker for you I would consider direct with Hertz or use Alamo instead.

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That's my understanding too

[sha9]

Originally Posted by baldybouncer

Ah... the issue I have is the prices have tripled since I booked! so looks like I am stuck with Hertz unless something changes with the prices in the next 10 months!

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If the price is really good I would put up with standing in the queue at the airport but I do think prices will fluctuate as things get back to “normal”.

[scottishgirl1]

If you joined the Gold membership after you booked the car it wont apply, they dont let you make the change retrospectively

[CosmicGirl]

On our first rental with Hertz we did have to go to the counter to register the license and credit card. It was quiet, though, so this was not an issue. Since they introduced Ultimate Choice I've only ever rented intermediates as a member and I've always left a full size, a premium, or an SUV. With Ultimate Choice your name is on the screen along with a row to choose from, as long as you've booked at least an intermediate. There have been pick-up trucks, giant SUVs, convertibles, etc. but I don't like driving something too big, so we usually go for an Equinox.