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31 Oct 20, 08:44 AM |
#1
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Imagineer
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Buying/returning using klarna
Just wondering has anyone ever bought anything using klarna but then returned it?
I always get stressed returning anything via post/delivery services. I know the parcel has arrived back but how does the refund process work - is it all handled behind the scenes? |
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31 Oct 20, 08:59 AM |
#2
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VIP Dibber
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If you have the app (presumably it’s somewhere on the webpage too), you can log on and register that you’ve returned the item and it pauses the statement coming out to you. I then just received notification that the return had been delivered and my account went back to zero. I think it’s a great idea for clothes!
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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31 Oct 20, 10:44 AM |
#3
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Thread Starter
Imagineer
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Hiya - thankyou for your reply. I do have the app and could see the item but didn’t know how to report a return.
I was a bit worried because my daughter had a delivery from DPD yesterday and they delivered to wrong house - we got a picture of a woman accepting my daughters parcel so it’s made me really stressed about the delivery in case it was returned to wrong place. |
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31 Oct 20, 11:15 AM |
#4
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VIP Dibber
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Does it give you the option to 'report a return' if you click through to the purchase on the app? Did you get a tracking number on the return?
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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31 Oct 20, 07:28 PM |
#5
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Thread Starter
Imagineer
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31 Oct 20, 07:29 PM |
#6
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VIP Dibber
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Great. Once they have processed it, your account will then show zero for that purchase
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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3 Nov 20, 07:39 PM |
#7
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Thread Starter
Imagineer
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3 Nov 20, 07:49 PM |
#8
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VIP Dibber
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Oh sorry I didn’t realise you had already made a payment. I’m not too sure how it works that way round I’m afraid 😔
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Currently planning 8th trip for August 2024 DVC owner at SSR since 2020 |
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