Questions about renting out points from a DVC newbie

[YorkshireT]

Originally Posted by Rapscallion

Did you end up using a contract? Are you offering any sort of refund if they needed to cancel?

I might be in a similar situation soon with my Christmas reservation.

Does anyone know, do DVC require any sort of contract for sub letting? What if damage is caused in the room for example...who is liable?

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You are technically liable if damage caused to the room.

Yes the DVC POS does actually say there should be a contract if you rent, but I’ve never heard of not having one being an issue.

[KarenG]

Originally Posted by YorkshireT

You are technically liable if damage caused to the room.

Yes the DVC POS does actually say there should be a contract if you rent, but I’ve never heard of not having one being an issue.

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The other issue with having a contract would be being able to enforce it - I can’t see many UK owners doing that due to the costs / difficulty (maybe worthwhile for a huge points rental, but even then, not sure how possible enacting it would be).

[Rapscallion]

What about refunds or changes requested by the renters?

I get it is down to each owner to figure their own tolerance for that sort of thing but would a contract not help make that clearer from the outset, or do you typically just rely on the wording of the initial advert?

Is a no refund/no changes policiy usual, and uncontentested?

[YorkshireT]

Originally Posted by KarenG

The other issue with having a contract would be being able to enforce it - I can’t see many UK owners doing that due to the costs / difficulty (maybe worthwhile for a huge points rental, but even then, not sure how possible enacting it would be).

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True, the contract I think is more about putting the other side coming after you for some spurious reason- not happy with room, housekeeping wasn’t good enough, Disney closed pool etc.
My contracts when I issue one say it is governed by the law of England and Wales. Every little helps.
If I’m dealing with a trustworthy long term Dibber, it’s different perhaps to dealing with an American off Facebook.
My contracts also deal with coronavirus as a foreseeable event etc. It also deals with cancellations and moving bookings including when the points expire, if they can be banked, deadlines for requesting etc. I’ll always work with my renter- I may want to rent more points one day and a happy customer may come back.
Many of the online contracts are junk.

[KarenG]

Originally Posted by Rapscallion

What about refunds or changes requested by the renters?

I get it is down to each owner to figure their own tolerance for that sort of thing but would a contract not help make that clearer from the outset, or do you typically just rely on the wording of the initial advert?

Is a no refund/no changes policiy usual, and uncontentested?

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Like I said, payment upfront for me has always worked well.

I did have a UK Dibber who rented last year / year before and I refunded her in full for obvious reasons but I knew I would be able to rent out the points so my risk was very low

[KarenG]

Originally Posted by YorkshireT

True, the contract I think is more about putting the other side coming after you for some spurious reason- not happy with room, housekeeping wasn’t good enough, Disney closed pool etc.
My contracts when I issue one say it is governed by the law of England and Wales. Every little helps.
If I’m dealing with a trustworthy long term Dibber, it’s different perhaps to dealing with an American off Facebook.
My contracts also deal with coronavirus as a foreseeable event etc. It also deals with cancellations and moving bookings including when the points expire, if they can be banked, deadlines for requesting etc. I’ll always work with my renter- I may want to rent more points one day and a happy customer may come back.
Many of the online contracts are junk.

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I agree the online contracts are junk!

Perhaps I have seen too many English contracts fail to work abroad to place much faith in them working in this scenario …!

I’ve never considered happy customers returning - I guess because I’ve found it easy renting my points out (and I have a lot less points than many so my risk is lower IYKWIM)

[gavvy]

I only really use a contract to make it clear the reservation is non refundable and things like smoking in room is not allowed and what the housekeeping is. I don't think It could ever be enforced as such, but at least if someone moans they didn't have daily housekeeping or wanted a refund I could point them to the contract that they signed.

More about managing peoples expectations really than anything else.