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Old 14 Jun 21, 09:17 PM  
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Ninja
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Exclamation Disney Topcashback Not Tracked!

For those of you who's cashback didn't track straight away, how long did it take to track after you'd sent a claim?
I'm asking because we booked our WDW holiday over 2 weeks ago now through Topcashback & it didn't track so after the suggested 7 days sent a missing cashback claim, then after another week a nudge & still nothing!
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Old 14 Jun 21, 09:22 PM  
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Moorlandman
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It can take months (3+)

However, WDW are usually a reliable payer so no need to worry just yet
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Old 14 Jun 21, 09:37 PM  
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Orlando 2004
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Not sure but I wish I'd gone through topcashback when I booked as I never seem to have any luck whenever I use quidco. My missing cashback still hasn't tracked with quidco since the end of January. It says allow 6 months but doesn't give me the option to send a nudge like topcashback.
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Old 15 Jun 21, 06:59 AM  
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m2k00
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I never normally have issue with Quidco apart from Disney when booked in 2019 (for 2020) they said it wouldnít be locked at until after the travel dates. The hol never happened (November 2020) it was finally looked at and declined due to it being cancelled in Jan this year. Our booking last month has also not tracked again. Everything elseís we buy seems to track ok on Quidco or topcashback.
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Old 19 Jun 21, 07:29 PM  
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Ninja
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Finally had this message...
I have amended your claim and this will be submitted for review in our next batch of claims.

Claims are submitted weekly, fortnightly or monthly dependent on the retailerís network agency.

Once submitted we then need to wait on a response. This can take between 1-3 months, but from time to time it can take several months for us to receive a resolution.

We will update you once we have any further updates for you.

I hope your claim goes on to be successful.

So just got to wait now, fingers crossed.

Originally Posted by Moorlandman View Post
It can take months (3+)

However, WDW are usually a reliable payer so no need to worry just yet
yea it was just that I hadn't had a response for so long, but now I have so at least I know they're looking into it now
Originally Posted by Orlando 2004 View Post
Not sure but I wish I'd gone through topcashback when I booked as I never seem to have any luck whenever I use quidco. My missing cashback still hasn't tracked with quidco since the end of January. It says allow 6 months but doesn't give me the option to send a nudge like topcashback.
Originally Posted by m2k00 View Post
I never normally have issue with Quidco apart from Disney when booked in 2019 (for 2020) they said it wouldnít be locked at until after the travel dates. The hol never happened (November 2020) it was finally looked at and declined due to it being cancelled in Jan this year. Our booking last month has also not tracked again. Everything elseís we buy seems to track ok on Quidco or topcashback.
This is why we went through Topcashback this time after so many people complaining Quidco hadn't tracked!

Fingers crossed you all get yours
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Old 19 Jun 21, 07:48 PM  
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MrsTitch
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I donít know if this makes a difference but we used my blue light discount and the terms of that staged no cash back site could be used with it. Just thinking if you used blue light and top cash back it probs wonít track. If not Iím sure itíll
Come but just takes time
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Old 21 Aug 21, 06:13 PM  
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Ninja
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Well it's finally tracked and confirmed, just need to wait for it to be payable now which will take up to 14 weeks!

Originally Posted by MrsTitch View Post
I donít know if this makes a difference but we used my blue light discount and the terms of that staged no cash back site could be used with it. Just thinking if you used blue light and top cash back it probs wonít track. If not Iím sure itíll
Come but just takes time
No we don't have blue light discount, thanks though.
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Old 21 Aug 21, 07:47 PM  
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Floridarules
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Mine tracked in 2019, although they never confirmed and paid 😔
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