What a PITA that was finally booked DLP

[wobblywibbly]

Any one booking in a trip soon should be aware of very misleading offers on the Disney websites at the min.

they have a number of offers running, 1 offer is 30% off and free half board, the second offer is free ferry crossing and the third is 35% off Davey crocket ranch.


I was online trying to book the free ferry crossing offer which includes the 30% off and free half board as it can be combined with other offers. the summary is very clear about this but as soon as you put the dates in it automatically gives you the best offer on the accommodation ie 35% off Davey Crocket.

the options at this stage do not include the free ferry crossing or half board...

I have just spent an hour on the phone to Disney travel company trying to get the correct offer. I have managed this but I cannot under seem to replicate the offer i have online as it seems impossible to select the free ferry crossing and the accommodation without it being over ridden by the accommodation offer.

So if any one is booking a cheap get away at the min be careful. The CM on the phone was struggling with my problem as she cannot access the website to see the blurb or what happens in real time, not v helpful

[Guest]

Was this with the Walt Disney Travel company, rather than Disney direct?

[wobblywibbly]

it was as selecting the free ferry option form their website directed me to the WD travel Company.

[Toria_dee]

I booked a few weeks ago via Walt Disney Travel company website and got the free ferry and half board at Davy Crockett's for August this year.

I had to call a few days later as I'd realised I'd booked the same dates that my uni exams will be (ooops) and I didn't want half board standard so paid for the half board plus.

Glad you got it sorted, but yes I agree the website was a wee bit confusing when you read the blurb, but it automatically brought up the free ferry when I selected self drive and the dates etc.

xx

[wobblywibbly]

Originally Posted by Toria_dee

I booked a few weeks ago via Walt Disney Travel company website and got the free ferry and half board at Davy Crockett's for August this year.

I had to call a few days later as I'd realised I'd booked the same dates that my uni exams will be (ooops) and I didn't want half board standard so paid for the half board plus.

Glad you got it sorted, but yes I agree the website was a wee bit confusing when you read the blurb, but it automatically brought up the free ferry when I selected self drive and the dates etc.

xx

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I would say it was more than confusing as it automatically selects the cheapest deal when you put the dates in then doesn't give the option to use the more expensive offers at all. I have tried several times through different links and cannot actually get to book the deal I wanted on-line. I would go as far as to say it was false advertising as I cannot book the deal as advertised from their website. I think it is due to there being 2 separate deals for Davey Crocket running at the same time.

[DIBBadmin]

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