Refund from hotels.com with clubcard vouchers

[eeyore]

Originally Posted by mason1

I’m still waiting on Tesco. Spoke to them last week, and said they had escalated it, but still not heard anything. I’m not holding out much hope in getting the vouchers back.

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Tesco have totally denied any responsibility to us. They say deal with hotels.com and if we are not happy tough.

I think Tesco are handling this really badly, as it seems different people are getting different results.

I also still dont understand why we would have to wait until 30 days after the planned stay for any voucher! They cancelled it!