Advice please - VH disney holiday price difference

[rcaff]

Hi everyone

so 2 Disney holidays cancelled this year (diy package) and refunds obtained we rebooked our flights with Virgin and then later booked a holiday at Universal (Cabana Bay and tickets) through Virgin Holiday separately for May 2021

So fast forward and Disney have recently brought out good deal for next year as you probably all know

so priced it up with Disney for our dates and liked what we saw. Unfortunately when we priced up the same with Virgin Holidays its nearly £1000 more for exactly the same hotel, tickets etc

I know if we cancel with Virgin we will lose our deposit which is £700. Anyone have any idea why Virgin are so much more and is there anything we can do about it or are we stuck with what we have? (when I stay stuck we are obviously very appreciative of any holiday when it happens but Disney is preferred )

Thank

[rcaff]

sorry just to add, I have just looked again and from the difference in price for both the room and the tickets it would seem the free nights and 14 days for 7 is not reflected in the price even though their website states they are covering the promotion ?

[400ixl]

Phone them and ask?

[rcaff]

Originally Posted by 400ixl

Phone them and ask?

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yeah I have and have been waiting for a while now to get through, I was just wanting to know if there is anything I should know that could help