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Old 14 Nov 20, 12:05 PM  
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#111
bazza1980
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Also just received the cancellation email. We were due to fly out Boxing Day for 2 weeks
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Old 14 Nov 20, 05:38 PM  
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#112
harber78
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You need to ring BA and ask for a refund
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Old 14 Nov 20, 08:07 PM  
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#113
Bob_and_Dawn
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Originally Posted by spinone lover View Post
Just cancelled our inbound flight, repeatedly calling 0800 727 800 and keep being cut off.
I had that all of last weekend too, i ended up using Twitter and had the money back in our account within 2 days
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Old 15 Nov 20, 12:05 PM  
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#114
spinone lover
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I’ve rebooked on line going via Miami but I doubt it will happen.😔
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Old 15 Nov 20, 10:08 PM  
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#115
scooby99
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Location: N Yorks, ex Londoner
Got the email yesterday advising that our 19th Dec-2nd Jan LHR-MCO flights cancelled.
They were reward flights using a 2-4-1 voucher & rang to ask for a refund; called around 7.30pm last night (Saturday); got through 1st time & in holding queue around 15 minutes.
Advised that the Avios & companion voucher we’d used would be returned; offered 3 options for the cash we’d paid (ie, taxes): voucher, cash refund or more Avios; took the cash option.
Voucher & Avios refunded within minutes; cash expected within 5 days.

Edited at 10:10 PM.
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Old 16 Nov 20, 11:15 AM  
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#116
DisneyCupcake
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Originally Posted by scooby99 View Post
Got the email yesterday advising that our 19th Dec-2nd Jan LHR-MCO flights cancelled.
They were reward flights using a 2-4-1 voucher & rang to ask for a refund; called around 7.30pm last night (Saturday); got through 1st time & in holding queue around 15 minutes.
Advised that the Avios & companion voucher we’d used would be returned; offered 3 options for the cash we’d paid (ie, taxes): voucher, cash refund or more Avios; took the cash option.
Voucher & Avios refunded within minutes; cash expected within 5 days.
Scooby99 - keep an eye on your credit card for the cash portion coming in as I had to chase one of my bookings after 4 weeks. Once chased I got the money after a couple of days.
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