Virgin - Those who moved flights to next year?

[fiffio]

Hi all,

Currently in the queue with loads of others for a refund of flights from virgin from cancelled May holiday. Noticed I can contact virgin and request to cancel the refund request and move the booking which Tbh I’m Now tempted to do. Got the following questions tho if anyone can help?

- we had booked PE and will go down to EC for next year (2kids so need 4 seats in row), what happens if the new flights work out cheaper? Back in the 90 day queue for any refund?
- I have NatWest platinum travel insurance with bank account, it says I’m covered as normal for medical and cancellation if I move the flights but only mentions this year, would I be covered for May next year? It renews in November. I have claim in for villa and airport parking with them. Guessing I wouldn’t be covered for any new villa booking?

Is there anything else I’m missing?

Cheers everyone!

[Guest]

I have cancelled my refund request and now have an open ticket valid until September 2022.
I asked a load of questions before I changed, so know that you can upgrade, downgrade change destination and duration to suit. They said they won’t refund the difference so to try and make sure the price is at least the same as before. That shouldn’t be a problem for us as we will be looking at California instead.

I would guess that the travel insurance won’t cover you but it’s worth asking. I will have to arrange a new policy as at the moment Nationwide Flexplus won’t cover anything Covid related. As long as I have medical cover I’m not too bothered about the cancellation I’ll make sure I book all hotels on a refundable basis.

[fiffio]

Thank you.

No refund of the difference is a bit of a killer as PE no good for us due to the new plane config so hard to swallow dropping a class and effectively at our own cost! Incentive there is to keep the refund and do a fresh booking towards the end of the year pending good news on vaccine or treatments.

Might check with travel insurance over the next few days if I can get through. No cover for medical is a deal breaker...

Thanks for coming back to me.

[Guest]

Originally Posted by fiffio

Thank you.

No refund of the difference is a bit of a killer as PE no good for us due to the new plane config so hard to swallow dropping a class and effectively at our own cost! Incentive there is to keep the refund and do a fresh booking towards the end of the year pending good news on vaccine or treatments.

Might check with travel insurance over the next few days if I can get through. No cover for medical is a deal breaker...

Thanks for coming back to me.

See more...

Can’t you do 2+2 seating? That’s what we used to do when travelling with the kids one adult with one child

[Bootrip2]

I think its bad they wont refund the difference if there is one, as they are charging people extra costs when they are rebooking, you cant have it both ways Virgin! Very unfair!

[Guest]

Originally Posted by Bootrip2

I think its bad they wont refund the difference if there is one, as they are charging people extra costs when they are rebooking, you cant have it both ways Virgin! Very unfair!

See more...

I’m hoping they’ll have had a rethink by the time it comes to booking, not that I think ours will be cheaper anyway.

[fiffio]

Originally Posted by dotb

Can’t you do 2+2 seating? That’s what we used to do when travelling with the kids one adult with one child

See more...

Have thought about it but would need to make sure we can get the seats as close as poss and figured they would end up spending the whole time jumping about between the seats and there might not be the room to sit or play together if the PE armrests don’t go up? I guess we can see when flights are release over the next 3-4 weeks Will have 2.5 and 6.5 years old so they also might have calmed down a bit by then!

[lindaj]

I have just re booked from next week to March next year. They have just transferred my booking, like for like and have not charged me the extra it would have cost me. However my friend wanted to change her booking but upgrade the flight coming back but they just transferred the booking again like for like so if she wants to upgrade coming back she has to do it herself and pay the difference. To be honest I'm just glad that we have booked and got our seats picked. Something to look forward to.

[fiffio]

Incase anyone is searching for this.

I checked with virgin through WhatsApp and they said if new flights are cheaper you will get a refund of the difference. Not clear if you would get that working 14 days or 90 days.

[ziggyzag]

When I asked about an open ticket (as my flights were not out yet) they told me it would be like for like not a cash value, so I could not downgrade classes, we were travelling Upper out and PE back as got a fantastic upgrade price, so flights next year I would have to go Upper/PE and pay any difference.
I would check for certain you can downgrade from PE to economy.