Hotel cancelled

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28 Jun 22, 08:43 PM

#41

Emmie2016

Thread Starter

Imagineer

Join Date: Apr 16

Originally Posted by MarkUK

Can�t or won�t? - Sounds shameful behaviour and service.

They said that they would phone the owner. But then said they couldn't get in contact.

She said sorry for the inconvenience but its non refundable.

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28 Jun 22, 08:44 PM

#42

Emmie2016

Thread Starter

Imagineer

Join Date: Apr 16

Originally Posted by parisdisneyfan

No help sorry, but really feel for you. The same happened to us in the US - pics of the hotel looked lovely but it was horrendous and nearly the most expensive of the trip. I slated it on trip advisor and also complained to the travel agent when we got back. Hope you can have a good time away from the hotel xx

We are just going to spend as much time out of the room as possible. But I will take pictures and make a written complaint.

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28 Jun 22, 09:05 PM

#43

Loopylooloo

VIP Dibber

Join Date: May 13

Oh Emmie, this is awful, am so sorry. I wish I lived nearer you could stay in my house! Gutted for you.

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