Discounts for missing two days?

[voddygirl]

Thanks for the heads up . I just messaged Universal on Face Book and they have given me 4 x 4 day , 2 park , park to park tickets .
I'm beyond chuffed and took all of 15 mins to sort (pics of tickets needed )

[Robblps]

Ive also emailed Sea World aswell. Its the same situation. If they offer me tickets, I go back in April and this will save me buying any tickets for Universal and Seaworld/Busch.

So Im hoping they will sort me out

Feel proper cheeky though, but I guess I did pay for 14 day passes, so they owe me 2 :P

[scottsman]

I have emailed Thomas Cook, and they have asked for more time to investigate the matter

[Robblps]

Originally Posted by scottsman

I have emailed Thomas Cook, and they have asked for more time to investigate the matter

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What did you book with Thomas Cook ?

We were also with a Thomas Cook and we had the hotel and flight booked with them.

[scottsman]

Originally Posted by Robblps

What did you book with Thomas Cook ?

We were also with a Thomas Cook and we had the hotel and flight booked with them.

See more...

I booked the whole package
Flights, On site hotel and Disney tickets

it was a CM who advised that we email Thomas Cook

[paulfoel]

Well, universal offered me 4 day 3 park tickets.

Disney took weeks to reply and then gave me the normal phone number to phone. Not impressed.

Pointless giving out an email address or contact form and then just pointing to phone number. And it really p*sses me off when they assume everyone lives in the USA.

[Gems09]

Well you know I said my husband asked me to contact Universal and Disney but I didn't bother? He did! Got us 3 park 2 day tickets for universal and 3 day disney tickets!
Can't believe how good that customer service is considering he told them we still had an amazing time just that our holiday felt rushed trying to cram everything in pre- Irma.

So looks like we will have to start planning again!

[paulfoel]

Originally Posted by Gems09

Well you know I said my husband asked me to contact Universal and Disney but I didn't bother? He did! Got us 3 park 2 day tickets for universal and 3 day disney tickets!
Can't believe how good that customer service is considering he told them we still had an amazing time just that our holiday felt rushed trying to cram everything in pre- Irma.

So looks like we will have to start planning again!

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Gems - did you email disney or phone them?

Like I said bit disappointed that all they did was tell me to phone them.

[Gems09]

Originally Posted by paulfoel

Gems - did you email disney or phone them?

Like I said bit disappointed that all they did was tell me to phone them.

See more...

Emailed on an online form he says then this guy Abraham emailed us back from this address so try this one guest.services@disneyworld.com My husband is a bit hacked off that some of you guys got 3 and 4 day passes for universal and we got 2! I reckon it's coz there was is 11 in our party they got a bit stingey

[Robblps]

I contacted Seaworld as my park hopper tickets covered Sea World and Busch Gardens, they contacted me back wanting photos of the tickets, so im awaiting their reply now.

Hopefully they can sort something out too.

As for Disney... I'm yet to hear from them which is disappointing