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Old 20 Jan 18, 10:42 PM  
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mariechez
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USB Problems

I have just bought a new HP laptop with 3 x USB slots.2 scandisk memory sticks I have wont fit. They fit fine in my old HP. Any ideas?

Thanks
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Old 20 Jan 18, 11:10 PM  
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KeithOP
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Originally Posted by mariechez View Post
I have just bought a new HP laptop with 3 x USB slots.2 scandisk memory sticks I have wont fit. They fit fine in my old HP. Any ideas?

Thanks
photos of the ports and sticks would help?

..but at first guess, either the port on the hp you're trying or the memory stick may be the newer USB-C which doesnt fit into the old USB-A without an adapter. Sometimes you'll find both types on a laptop these days.
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Old 20 Jan 18, 11:19 PM  
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mariechez
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Great, why do they mess with stuff and not tell you?


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Old 20 Jan 18, 11:20 PM  
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Originally Posted by mariechez View Post
I have just bought a new HP laptop with 3 x USB slots.2 scandisk memory sticks I have wont fit. They fit fine in my old HP. Any ideas?

Thanks
Are you shore they are usb and not hdmi or another port?
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Old 20 Jan 18, 11:21 PM  
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The 1st is a hdmi not USB
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Old 20 Jan 18, 11:24 PM  
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mariechez
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Yeah the 2 on the right are the USB and there is another on the other side of the laptop. The specs also confirm there are 3 USB's ?
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Old 22 Jan 18, 04:29 AM  
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KeithOP
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Originally Posted by mariechez View Post
Yeah the 2 on the right are the USB and there is another on the other side of the laptop. The specs also confirm there are 3 USB's ?
that all looks fine tbh, I guess you've tried both ways up to make sure theyre not upside down.

What does it feel like when you try? like they go a little bit but not far enough or they're too big to even start or?
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Old 22 Jan 18, 07:21 AM  
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mariechez
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Yeah tried both ways, they feel like they are going to go in but don't.
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Old 22 Jan 18, 07:26 AM  
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I've just had a new laptop and have been told it's one side for usb1.0 and the other for usb 2.0.
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Old 22 Jan 18, 08:40 AM  
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usb are a standard fitting, and the male and female parts look like they fit.

just keep swimming
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