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Disneyland Paris Trip Planning Disneyland Paris Holiday Planning Questions and Tips. |
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6 Apr 20, 06:18 PM |
#21
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Serious Dibber
Join Date: Apr 13
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7 Apr 20, 10:21 AM |
#22
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Trading Disney Pins
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7 Apr 20, 02:11 PM |
#23
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Serious Dibber
Join Date: Apr 13
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7 Apr 20, 04:55 PM |
#24
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Trading Disney Pins
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7 Apr 20, 08:13 PM |
#25
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Getting Excited
Join Date: Jun 11
Location: Worthing
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How long is it taking for people to get there money back? I cancelled a week ago, but still no refund.
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Love Tiki. Love Disney. |
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8 Apr 20, 11:32 AM |
#26
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Serious Dibber
Join Date: Apr 13
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8 Apr 20, 08:48 PM |
#27
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Getting Excited
Join Date: Jun 11
Location: Worthing
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Love Tiki. Love Disney. |
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9 Apr 20, 11:26 AM |
#28
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Excited about Disney
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Did you get anywhere with this?
I also booked on the French site for May. I reached out on twitter but got no reply. Interestingly they sent me a ‘looking forward to seeing you soon’ email in English, I rang the number on the bottom of that, and the American accented lady I spoke to said it was the first time she’d had that question and didn’t know. She transferred me through to the French team but I’m still on hold currently! I just want a refund but they seem to be refusing that. |
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9 Apr 20, 11:28 AM |
#29
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Excited about Disney
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9 Apr 20, 11:53 AM |
#30
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Excited about Disney
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I’ve just got off the phone with the French DLP team.
(Whether the information provided would be the same if I called and spoke to someone else, is anybody’s guess.) They wouldn’t give me a refund. Categorically denied, despite all the info I threw at them. I booked through the French site, so my voucher would be in Euros and only valid on the French website. Not even on the Italian, German etc, even though they also use Euros. (This seemed to be a question she wasn’t expecting.) To qualify for the voucher, I need to have paid the full amount, not just the deposit. Bookings for May through the French site are likely to become available around September. None of which are the answers I wanted unfortunately 😭 |
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