So funny but easy mistake

[cartoonp]

I was talking via zoom with a frend I known since he was small he in his 20s know and works for a bank we where talking about funny things that are said and done and he told me this.

He was working as a teller and a lady came in she had a mask on and was doing the right things she was sent to him and he said

Good morning how can I help
The lady said why have I been charged 2021 pound for something I not brought my frend said I will check when though the channels put your card in enter pin then he looked could not find the 2021 pound charge so he said if I print off your statements please show me the charge she said ok so he did he said please. Circle the charge on your statement so she did pushed it back though he checked it and trying not to laugh he said madam that the date 2021 the charge is 17.99 dated 3-3

He said she bust out laughing could not say sorry enough and said blonde movement he said he was going to asked her out but that world be unprofessional