Adding Universal tickets to App

dougyjemd · 16 Jun 19, 05:40 PM

We have our Universal tickets for our trip this august. I have downloaded the universal app & I see you can add tickets to it. My questions are:
Can I add all of our tickets onto the one app on my phone?
Do I need to add tickets to app to book places in virtual queue rides?
If I add them to the app now, I assume they're not activated until we first enter a park?

Thanks for any info.

lizzie145 · 16 Jun 19, 06:33 PM

i think you can add them all to the app, as you need your fingerprint to activate them they should start on first admission.
There is a link to guest services on the app

chmurf · 17 Jun 19, 03:58 PM

Originally Posted by dougyjemd

Can I add all of our tickets onto the one app on my phone?

yes

Do I need to add tickets to app to book places in virtual queue rides?

yes, if you want to use the app
but there are kiosks at the entrance of the rides to reserve your virtual queue spot if you don't have or want to use the app

at volcano bay, no app, obviously, but you're given a tapu tapu wearable, that allows you to get in line, and be notified when it's time to ride

If I add them to the app now, I assume they're not activated until we first enter a park?

activation happens the first time you enter a park

note that you could use the app for park entry, by showing the bar code on your phone, but it's also stated that, doing so, you'll need ID

I never used the app for park entry, but use it regularly for volcano bay (yes I said it wasn't used there, lol ) actually you will be able to link a credit card on the app. Define limits of payment, and even though you won't use your phone in the park, the tapu tapu will be linked to your tickets that are on the app, and hence access the credit card info. So you'll be able to pay with your tapu tapu inside volcano bay
that's impossible to do if your tickets are not linked to the app