Virgin Reward Seats - Your Opinion

[Alyson]

Since Virgin changed the website finding reward seats is virtually impossible.

I have complained multiple times, they are apologetic but just say to call instead, which is time consuming and a bit painful

Is anyone else experiencing problems spending their miles?

[Cabbie]

I spoke to the Premier Team about this and they admit the number of rewards especially in Upper have been reduced. Part of the reason is due to the cut back in the number of flights to MCO during the off peak season.

I found it easier if you do a single search (one way at a time) rather than a return.

-Steve

[itsrachelhere]

I have always found it easier to phone anyway, they are so helpful.

[walden64]

We ended up phoning as I just couldn't find any availability for our dates later this year using the website. Yes, it took quite some time on the phone but we got the flights we wanted.

Michelle

[BigSkip]

We ended up doing miles and money for about 30 quid a head more than the tax would have been for using the same amount of miles to get reward flights. One of the advantages of being able to go in term time and not being stuck Sat - Sat flights.

We were happy with that :-)

[Alyson]

Thank you for the suggestion I will try that Have a great 50th xx