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Old 12 Oct 21, 06:25 PM  
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#21
Sara_toga
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Originally Posted by Softy View Post
If you’re a pro at live chat and have the patience they can do it on there.
No idea how do it
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Old 15 Oct 21, 08:08 AM  
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#22
disneymummy
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I booked fights with them last weekend and couldn’t see where to add my voucher code so paid for the flights outright. I emailed them straight away but only heard back from them last night. My voucher amount was £350 and it’s being refunded back into my card.
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Old 15 Oct 21, 08:27 AM  
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#23
Bestbubba
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What email address are people using please? I booked a flight using an e-voucher yesterday, it cost less than the voucher, so they've sent an email with another voucher for the difference. The problem is there's no reference number, the voucher box is blank. The email address it was sent from doesnt accept replies 🙄
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Old 15 Oct 21, 08:35 AM  
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#24
disneymummy
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I just replied to my original voucher email with my new booking ref.
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Please stand clear of the doors, por favor mantenganse alejado de las puertas

I Drive 1990, 1992, 1993, 1998, 2000, 2004
POFQ 2007, 2012, 2015 & 2020
Old Key West 2014.
Yacht Club August 2017 & 2022
Walt Disney Dolphin 2024

New York 2000, Las Vegas 2003
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Old 15 Oct 21, 08:39 AM  
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#25
Bestbubba
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Originally Posted by disneymummy View Post
I just replied to my original voucher email with my new booking ref.
Thanks for replying. Its strange, I did that with the original voucher to book my flight ,but this email with the blank voucher reference, came back "This email address isnt monitored " .
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Old 15 Oct 21, 01:14 PM  
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#26
nick.66
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I used the baholidays@ba.com email address to have my voucher added to a trip to NY 3 days ago. This morning I've had a reply saying it has been done.
Excellent service BA.
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Old 15 Oct 21, 01:38 PM  
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#27
Shooby doo
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We are currently doing the tweeting, taking about 2-3 days, not sure how hopeful I am but last query I had to send the details of one of the booking references: Passport no. etc but that's better than the outright NO from first one!
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Old 19 Oct 21, 10:09 AM  
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#28
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After Twitter too & fro I've now been told to send an e-mail to BA holidays so not really any further forward!
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Old 25 Oct 21, 08:01 PM  
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#29
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*UPDATE*
Just received an e-mail that the vouchers have gone towards the booking so I'm expecting the money refunded on to my CC Took a bit of perseverance but hopefully got there in the end!
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Old 27 Oct 21, 06:51 PM  
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#30
wombat girl
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Can anyone advise how quickly they send the vouchers after applying for one ?

I have been quoted anything from a couple of days to 10 days - this seems long.

I had been ringing them for days - always cut off.

Almost at the point of knocking on the door of their building as I walk past it everyday
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