Notices
Guest Services Site Questions, a tech query or just want to test something.

Reply
 
Thread Tools Search this Thread Display Modes
Old 18 Apr 19, 11:49 PM  
Link to this Post
#1
RachelE
Excited about Disney
 
Join Date: Aug 17
MDE - can't access account

Hi, I hadn't tried to access MDE for quite a while and when I try now, it says something has gone wrong when I try to log in. I wondered if it was because the app needing updating, but it won't let me do that as it asks me to log in which doesn't work. I can't access it through the website either. Even though I am sure about my password, I have requested a reset just in case, but I haven't received a new password - requested it a few days ago, but nothing. Anyone got any suggestions about what I can do, please?
RachelE is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Apr 19, 01:41 AM  
Link to this Post
#2
scoobydooby
VIP Dibber
 
Join Date: Jun 10
Mobile

Hi. Ring their tech people. They are great.
__________________
scoobydooby is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Apr 19, 03:15 AM  
Link to this Post
#3
jnc2345
Getting Excited
 
jnc2345's Avatar
 
Join Date: Apr 16
Just call tech support. They've always been great with me. I got locked out making FPs on my account because they thought I had made FPs on my account then given my band to someone else. They guy on the phone couldn't care less and just reset it.
jnc2345 is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Apr 19, 08:23 AM  
Link to this Post
#4
RachelE
Thread Starter
Excited about Disney
 
Join Date: Aug 17
Thank you. Does anyone know where to find the number for tech support, please? Sorry to be a pain!
RachelE is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Apr 19, 08:26 AM  
Link to this Post
#5
weeleighluigi
Imagineer
 
Join Date: Apr 14
It should be given to you on your app when you can't log in... if that makes sense

I had trouble a while ago but i just waited a few hours and then I could get on again.
weeleighluigi is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 19 Apr 19, 08:26 AM  
Link to this Post
#6
disneypars
Imagineer
 
disneypars's Avatar
 
Join Date: Dec 07
Mobile

0800 028 0778

If you ring the above there should be an option. Good luck.
__________________
2004 - 2014 WDW
2016 - 2019 WDW
disneypars is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 06:00 PM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2366
CaxtonFX  $1.2318
Covent Garden FX  $1.2545
FAIRFX  $1.2350
John Lewis  $1.2380
M&S  $1.2178
Sainsburys  $1.2357
TESCO  $1.2364
Travelex  $1.2353
Updated: 17:00 28/03/2024
Euro Rates
ASDA  €1.1447
CaxtonFX  €1.1407
Covent Garden FX  €1.1514
FAIRFX  €1.1432
John Lewis  €1.1457
M&S  €1.1263
Sainsburys  €1.1440
TESCO  €1.1445
Travelex  €1.1435
Updated: 17:00 28/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X