Paying Deposit to BA

Nellie75 · 25 May 19, 09:51 AM

At the beginning of May I booked 5 nights in New York with BA.com. I went to pay a deposit with a debit card but it wouldn't go through the security check so I went back in the booking to use a credit card. However, the credit card has been charged Ł500.00, correctly, and Ł500.00 has also gone out of the bank from the debit card too! My booking on BA is only showing Ł500.00 being paid. I am trying to contact BA to find where the other money is but having no luck. Does anyone have any advice please or contact numbers I can use? I have tried ringing but am told lines are busy then I am cut off. I will keep trying.

**Floridafan** · 26 May 19, 11:41 AM

Contact your bank. Alternatively try ringing BA but choose a different option - I always do this if I can’t get through to companies.

Guest · 26 May 19, 11:56 AM

Sometimes perseverance is required for BA! I hate having to call them.

In the meantime I would ring your bank and tell them that it has gone off two cards.

26 May 19, 11:56 AM	#3
	26 May 19, 11:56 AM Guest Guest
Guest Guest	Sometimes perseverance is required for BA! I hate having to call them. In the meantime I would ring your bank and tell them that it has gone off two cards.