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Old 31 Mar 19, 10:00 AM  
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Karababe
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Join Date: Sep 13
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My own fault but worth an ask?

Good morning all and a happy mother’s day.

I had the holiday of a lifetime in Disney last August.

When we came back I found life really difficult as I had just lost my mum ( the holiday planning pre trip was a focus that kept me gonna with the kids)

Anyway I didn’t download any photos. I just couldn’t and today I feel like I have no photos for the kids.

Does anyone know who to contact at Disney to ask? Is there even any point?

Sarah x
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Old 31 Mar 19, 10:02 AM  
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duchy
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Join Date: May 04
Location: Kent
They do keep photo pass photos for longer so yes definitely worth an ask of Guest Relations
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Old 31 Mar 19, 10:07 AM  
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LLamb
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I’m so sorry but I don’t think they are kept past the expiry date unless you pay to extend. I think it’s 45 days from first use/download.

You could try emailing them, you never know they may still have them.

Edited at 10:08 AM.
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