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Car Hire & Transportation Discuss the best way of getting around Florida. |
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19 Oct 19, 04:53 PM |
#11
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Imagineer
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I always use Alamo as I like their service and have always had no issues. This year as I usually do I asked for, and got, the Fuel Service Option as I left the garage. Returned the car empty (or close to) and got my receipt which showed the FSO.
On return I found that I had been charged to refuel the car, ie as if I did not have FSO. Just a bit peeved! So email Alamo through the US website Contact Us page and 24 hours later the fee had been repayed. So worth contacting them.
__________________
1991/92/95HI MGE;97Cali&Disneyland;98St Petes&Kiss;00C'water&Dixie Landings;02S'hern Dunes;05Coasts,Keys,Magic;06Indian Ridge;07Ind Ridge;08Sanibel&Ind Ridge;09Sarasota&Ind Ridge;10Sanibel&Ind Ridge;11Ind Ridge;12Sanibel&WestHaven;13W.Haven;14Sanibel&W.Ha ven;15Sanibel&W.Haven;15W.Haven;16Panhandle&Ashley Manor;16Loma Linda;17Sanibel&Loma Vista;18 Gulf Coast/StAg/W.Haven;19 Sanibel/Venice Bch/W.Haven |
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20 Oct 19, 11:16 PM |
#12
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Thread Starter
Very Serious Dibber
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I has station gave me a receipt for the $25 and I returned for the change when it fint cost me that much, I didn't think to get another receipt and I will be honest I font usually get one at all. I also realise that I should have checked my Alamo receipt before I walked away but didn't as I have never had any issues before. I plan to email but know I will just have to put it down to experience if I get no joy. My own fault for making assumptions and not checking. Wont make that mistake again.
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25 Oct 19, 08:21 PM |
#13
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Thread Starter
Very Serious Dibber
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25 Oct 19, 08:46 PM |
#14
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Helping Donald
Join Date: Nov 11
Location: Isle of Wight
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Hi, email them and query/complain about it, I had to complain a few years ago after Alamo charged us for extra insurance that I had said no to at the counter, hadn't realised until we got home and it came through on my statement, I emailed them and complained and within a couple of days a refund appeared in my account and an apology email. You have nothing to lose by trying.
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28 Oct 19, 07:11 PM |
#15
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Imagineer
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__________________
1991/92/95HI MGE;97Cali&Disneyland;98St Petes&Kiss;00C'water&Dixie Landings;02S'hern Dunes;05Coasts,Keys,Magic;06Indian Ridge;07Ind Ridge;08Sanibel&Ind Ridge;09Sarasota&Ind Ridge;10Sanibel&Ind Ridge;11Ind Ridge;12Sanibel&WestHaven;13W.Haven;14Sanibel&W.Ha ven;15Sanibel&W.Haven;15W.Haven;16Panhandle&Ashley Manor;16Loma Linda;17Sanibel&Loma Vista;18 Gulf Coast/StAg/W.Haven;19 Sanibel/Venice Bch/W.Haven |
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