|
General Chat This forum is for general topics and chat type threads. |
|
Thread Tools | Search this Thread | Display Modes |
12 Nov 19, 09:52 PM |
#1
|
|
Imagineer
Join Date: Jul 16
|
Returning items bought on a cancelled credit card
I bought a couple of dresses from debenhams last week. I was hoping to return one because I found something that I like more. Today however we were informed that someone had been using our credit card fraudulently so they have stopped our cards. The thing is I bought the dress on that card so they will not be able to refund onto it. Anyone know if I can still return the dress?
|
|
|
12 Nov 19, 10:05 PM |
#2
|
VIP Dibber
|
Yes, have you still got the card even though it's cancelled? It should still be able to accept refunds.
|
12 Nov 19, 10:35 PM |
#3
|
|
Thread Starter
Imagineer
Join Date: Jul 16
|
We were told to cut them up. My husband cut his but I haven't done mine yet as I was hoping that I might be able to still refund on it. Thank you.
|
|
|
12 Nov 19, 10:38 PM |
#4
|
|
Imagineer
|
I had the same problem a while ago. I rang the company to explain and they refunded to my debit card instead. I can’t actually remember what company it was now though as it was a while ago, but I know there was no issue with it
|
|
|
12 Nov 19, 10:39 PM |
#5
|
|
Thread Starter
Imagineer
Join Date: Jul 16
|
Thank you, that actually would also be a good option if they will do that.
|
|
|
12 Nov 19, 10:41 PM |
#6
|
Imagineer
Join Date: Jul 14
Location: The Tiki Room.
|
Are you returning in person or online?
Online is easy as the credit card company will automatically shift the refund into your new card.
__________________
"PAGING MR MORROW, MR TOM MORROW..." ''I drink Wine and know things'' DVC Owners at SSR since 2003. Multiple annual visits to America since 1976 |
12 Nov 19, 10:56 PM |
#7
|
|
Thread Starter
Imagineer
Join Date: Jul 16
|
I will be returning in store. I wish I had asked my husband to ask when they called him. I was a bit taken by surprise so never thought.
|
|
|
12 Nov 19, 11:26 PM |
#8
|
|
Imagineer
|
I'm pretty sure the refund will be automatically sent to your new account, as with any purchases you made that were pending they would charge that to your new card. (Not the fraudulent purchases..).
Im sure I had that with a Debenhams card too. 🤔
__________________
|
|
|
12 Nov 19, 11:32 PM |
#9
|
|
Thread Starter
Imagineer
Join Date: Jul 16
|
||
|
12 Nov 19, 11:37 PM |
#10
|
|
Imagineer
|
Wait for your new card to come through and take the item back with your new card. They will refund it in to that for you. its still a debenhams account, therefore it shouldn't be an issue. Just tell the assistant that the old card is no longer valid due to fraudulent transactions. She will be fine with that. 😊
__________________
|
|
|
Thread Tools | Search this Thread |
Display Modes | |
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
Walt Disney World Resort guests can get ready to have a “glowing’’ good time when... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |