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11 Feb 19, 02:49 PM |
#1
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Imagineer
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Help - jammit up 4.50pw - finite inc global
Hi
Received a text this morning as attached I was not on internet/phone etc at time as in work It says to text stop but worried to do that I have not signed up for anything Anyone else had this? Do I ring 02? Any help appreciated
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Eeyorefanuk
Edited at 10:10 PM. |
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11 Feb 19, 02:57 PM |
#2
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Imagineer
Join Date: Sep 06
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Don't text or call them, but call O2 who will sort it.
There are so many scams going around. My mate keeps getting pop up messages on his laptop saying he was been on adult websites and he has to pay a fine or the police will be involved. He's never paid anything but his laptop needs sorting as it causes issues. |
11 Feb 19, 02:57 PM |
#3
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Imagineer
Join Date: Mar 02
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Get in touch with O2, complain and get them to apply a premium rate bar to your account.
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11 Feb 19, 03:12 PM |
#4
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Thread Starter
Imagineer
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Thanks all
Rung 02 and they put bar on that number and any future premium rate numbers Thank you again
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Eeyorefanuk
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11 Feb 19, 05:50 PM |
#5
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Imagineer
Join Date: Jan 08
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Something similar happened to Mrs Omega but she ignored it and was paying £1.50 per week from her phone credit for gym workout routines! She had deleted the text so couldn’t send stop. Her phone provider found the text and she stopped it - she also contacted the company who refunded the amounts taken. It appears it is a legal scam, if there is such a thing.
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11 Feb 19, 07:43 PM |
#6
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Thread Starter
Imagineer
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Isn’t it dreadful
I know I didn’t accidentally click on something so god knows how can do it 02 have barred it so fingers crossed but will keep eye on charges
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Eeyorefanuk
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19 Feb 19, 10:06 PM |
#7
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Thread Starter
Imagineer
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Hi me again
As you know I rang and they told me it was sorted The following day I checked my balance and 4.50 had been taken out by the company even though I was told it was sorted. Rang 02 again to be told all def ok and the 4.50 even though wasn’t showing in original call it must been in the system Told they will refund and all def ok Today another 4.50 taken out rang back to be told to text STOP to the company) Really not happy and worried about texting them stop. I did get text from 02 as well saying stop and the number. She also said they should put bar on third party instead premium rates she has done this but why did the other two not say or do this. Shall I ring complaints tomorrow before I do anything? I feel going round in circles as now spoke three people
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Eeyorefanuk
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19 Feb 19, 10:13 PM |
#8
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Imagineer
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I would ring and complain - shocking service from O2 as there was clearly an issue they didnt sort out!
I got some kind of virus, DH had to reset my phone etc and I thought nothing of it. Next thing I knew I had £24 taken out for a book subscription before I noticed O2 put a block on all external charges! But I was soo cross that id not read the text message with the charges the first time round - the b££££££rds! |
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19 Feb 19, 10:19 PM |
#9
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Thread Starter
Imagineer
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I have been with them for years and always found them good it’s just I don’t have a clue about these things and know replying to things can make things worse hence asking for advice
I think I will ring complaints before I text stop 🛑 Next thing is finding the complaints part when you ring as they don’t mention it as an option
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Eeyorefanuk
Edited at 10:32 PM. |
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