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Old 15 Oct 19, 07:20 AM  
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#71
daves13
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Old 15 Oct 19, 08:20 AM  
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aladdin
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still haven’t received anything, just a generic email about it taking longer than expected and to wait an unspecified timescale
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Old 15 Oct 19, 10:32 AM  
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itsmeGAV
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Originally Posted by aladdin View Post
still haven’t received anything, just a generic email about it taking longer than expected and to wait an unspecified timescale
I spoke to the CAA yesterday as I was convinced a refund wasn't going to happen (it did but just later in the day) and they advised they have teams working around the clock.

It sounded manic in the background whilst I was speaking to the advisor, but she did advise to allow a little bit of time as they may go over.
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Old 17 Oct 19, 08:14 AM  
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Originally Posted by itsmeGAV View Post
I spoke to the CAA yesterday as I was convinced a refund wasn't going to happen (it did but just later in the day) and they advised they have teams working around the clock.

It sounded manic in the background whilst I was speaking to the advisor, but she did advise to allow a little bit of time as they may go over.

still haven’t received anything
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Old 17 Oct 19, 06:19 PM  
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I've received mine about 2 hours ago and got an email too
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Old 17 Oct 19, 08:53 PM  
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aladdin
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still nothing here
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Old 17 Oct 19, 09:14 PM  
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Nothing for me. I got an email on Monday saying they were aware I'd made payments but because I'd made amendments to the booking it was going to take longer to process. Nothing since then.
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Old 19 Oct 19, 03:03 PM  
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aladdin
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Originally Posted by loopyloufew View Post
Nothing for me. I got an email on Monday saying they were aware I'd made payments but because I'd made amendments to the booking it was going to take longer to process. Nothing since then.
i received the same email too
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Old 24 Oct 19, 07:38 PM  
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#79
loopyloufew
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My refund has come through in full today.
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