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Unread 17 Mar 20, 10:03 PM  
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highlander447
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Travelrepublic

Hi just had an email from Travelrepublic telling me they had cancelled my SW all day dining passes and they where issuing a credit note vaild for 6 months, I have sent a reply stating no thank you I'll take my cash back thanks as seriously 6 months not exactly a long time to use credit
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Unread 17 Mar 20, 10:05 PM  
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Mary A
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I've had the same email for DC booking and have requested a refund too
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Unread 17 Mar 20, 10:32 PM  
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highlander447
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unbelievably they are intending to take my money on the 28th march for hotel and issue me a credit note for that booking
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Unread 17 Mar 20, 10:50 PM  
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Twinklestar1
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Originally Posted by highlander447 View Post
unbelievably they are intending to take my money on the 28th march for hotel and issue me a credit note for that booking
Exactly the same for me for the 1st April. I have contacted them daily for 4 days asking that they do not take the payment - all I have had in response is automated emails saying they will take the payment tomorrow and then the email tonight saying that they will issue a credit note for six months! Credit card company cannot stop them taking the payment but advised me to claim consequential loss. I will never book with them again as I feel they are not being fair!
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Unread 17 Mar 20, 10:53 PM  
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highlander447
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Originally Posted by Twinklestar1 View Post
Exactly the same for me for the 1st April. I have contacted them daily for 4 days asking that they do not take the payment - all I have had in response is automated emails saying they will take the payment tomorrow and then the email tonight saying that they will issue a credit note for six months! Credit card company cannot stop them taking the payment but advised me to claim consequential loss. I will never book with them again as I feel they are not being fair!
not great I still have 10 days till payment due and in T&C can cancel although they can charge me 40 admin fee
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Unread 17 Mar 20, 11:14 PM  
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Kokey77
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I've had the same email for our space centre tickets and also requested a refund as 6 months credit is of no use to us. No response yet...
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Unread 18 Mar 20, 09:51 PM  
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They are not responding to any communications but continuing to take monies 😡
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Unread 21 Mar 20, 01:52 PM  
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DisneyGirl86
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I have the same issue with my holiday I have booked with them. Final payment due on 8th April, a holiday which I cannot take! No way of stopping them taking my money off credit card and then theyll offer me a credit note?! Ive tried for days to contact them too but no responses by any method. Disgraceful

I dont see how they can still be taking our money for holidays thats have been cancelled by FCO/airlines etc? Is there nothing we can do?
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well we would have been going...
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