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Old 19 Mar 20, 10:59 AM  
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#11
DFCH-Andy
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In respect of paying? Just hold off paying until we know for sure what's happening.
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Old 19 Mar 20, 11:22 AM  
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#12
duchy
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And this ladies and gentlemen is why Andy gets my business whenever we need car hire. He’s a dolphin in a sea of sharks when booking car hire
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Old 19 Mar 20, 11:28 AM  
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Originally Posted by DFCH-Andy View Post
In respect of paying? Just hold off paying until we know for sure what's happening.
This is so reassuring, thanks Andy. I’m currently trying to untangle a French holiday independently booked. The apartment owners have been brilliant, it’s often the smaller operators who are more human in this crisis.
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Old 19 Mar 20, 11:28 AM  
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Originally Posted by duchy View Post
And this ladies and gentlemen is why Andy gets my business whenever we need car hire. He’s a dolphin in a sea of sharks when booking car hire
I've said the same a hundred times on here and will continue to do so.

Let's hope we are all booking with him again soon

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Old 27 Mar 20, 08:37 AM  
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#15
Kasalic
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We paid for our June trip back in January, it was just one thing we wanted to get out the way whilst we had the money. I checked the cancellation options and can wait until nearer the time just in case we still go (I’m ever hopefully).

Andy has been great throughout with dealing with any questions.
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Old 2 Apr 20, 08:08 AM  
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BigSkip
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Originally Posted by duchy View Post
And this ladies and gentlemen is why Andy gets my business whenever we need car hire. He’s a dolphin in a sea of sharks when booking car hire
Yup. What a great service. Had to unfortunately cancel for our May car hire, money was back on my credit card next day. Also wanted to hire from a centre not on the web site (Riverside, Californifa), quick email and bingo! car hire sorted.

Andy is my first and only port of call now.
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Old 4 Apr 20, 02:53 PM  
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WendyWilson
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Originally Posted by DFCH-Andy View Post
In respect of paying? Just hold off paying until we know for sure what's happening.
Thanks for this. We’re in the same boat, our holiday is booked for mid-July with our car hire due for payment in May but we just don’t know whether we’ll still be going. . Andy - do we need to contact you nearer the due date for payment?
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Old 4 Apr 20, 03:23 PM  
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DFCH-Andy
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Originally Posted by WendyWilson View Post
Thanks for this. We’re in the same boat, our holiday is booked for mid-July with our car hire due for payment in May but we just don’t know whether we’ll still be going. . Andy - do we need to contact you nearer the due date for payment?
No. Just hold off paying until we know for sure if you're going or not.
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Old 5 Apr 20, 08:56 AM  
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WendyWilson
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Originally Posted by DFCH-Andy View Post
No. Just hold off paying until we know for sure if you're going or not.
Thanks Andy. You’re a star - just what I need, A clear answer. That’s at least one more thing I don’t need to worry about for the time being.
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Old 6 Apr 20, 09:06 AM  
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Dfch

Here's another vote for Andy / DFCH. I've not needed t speak to Andy direct but the service provided so far, through the booking process and competitive pricing etc, is excellent.
My time with DCFH, hopefully we'll get there !
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