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Old 2 Sep 19, 09:45 PM  
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#11
Ellelledee
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Yeah Facebook announcement says they will be contacted you direct to discuss. Hope you get sorted.
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Old 2 Sep 19, 09:53 PM  
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#12
galaxyflorida
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Seems a very late decision from MCO to close.
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Old 2 Sep 19, 09:55 PM  
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#13
1 pink princess
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Well I’m fuming in car on way home. Just got a text from virgin. Well I’ve said a few choice words in the car . Can’t repeat them . Got a 3.5 hr journey home .
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Old 2 Sep 19, 09:56 PM  
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Scaramouche
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Originally Posted by galaxyflorida View Post
Seems a very late decision from MCO to close.
Problem is, this hurricane is just not following any predictions. It's changing so quickly.

OP, sorry your time has been wasted. I'm sure once they get round to getting hold of you then something will be able to get sorted out for you.
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Old 2 Sep 19, 09:58 PM  
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lizzie145
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I've had a message and email from virgin since it was cancelled
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Old 2 Sep 19, 09:58 PM  
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#16
1 pink princess
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Originally Posted by Ellelledee View Post
Yeah Facebook announcement says they will be contacted you direct to discuss. Hope you get sorted.
Well watch this space. Took till 21.40pm today to send a blooming text. After I checked in after I’d checked in to a hotel and car park.😡
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Old 2 Sep 19, 10:02 PM  
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#17
galaxyflorida
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Originally Posted by 1 pink princess View Post
Well watch this space. Took till 21.40pm today to send a blooming text. After I checked in after I’d checked in to a hotel and car park.😡
MCO only officially announced they would be closing at 9:25pm UK time. This isn't Virgin's fault, they let you know as soon as they could.
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Old 2 Sep 19, 10:23 PM  
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#18
4holibobs
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Oh dear OP I can’t tell you how sorry I am, I’d be absolutely gutted too.

Obviously out if Virgin’s control, everyone’s control, but still when you’re all checked in then find out and have to travel all the way home I can only imagine how disappointing it would be.

Hope you can speak to Virgin ASAP to get something rearranged.
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Old 3 Sep 19, 01:21 AM  
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16offtodisney!
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I am here in Florida, due to de flying home Tuesday, haven't heard anything from Virgin! Not even an email 😡 just been to see the reception at Cabana bay, they haven't even heard from virgin, and still have us checking out tomorrow!
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Old 3 Sep 19, 05:50 AM  
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#20
1 pink princess
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Originally Posted by 16offtodisney! View Post
I am here in Florida, due to de flying home Tuesday, haven't heard anything from Virgin! Not even an email 😡 just been to see the reception at Cabana bay, they haven't even heard from virgin, and still have us checking out tomorrow!
So sorry to hear that ,all though I feel your pain. Phone the virgin rep US number. They will advise good luck . Be prepared for very long wait tomorrow on the phones . No doubt it will be very frustrating for you. Hoping everyone is safe firstly, but also getting the relevant information needed eventually. Will be frustrating for us today too ,a long day ahead trying to sort things out.
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