Paying holiday balance

[Shkyler]

Great explanation thanks for this

[Bradz]

Originally Posted by Tinklebell

We were due to pay a VH Package holiday balance for departure 5th July. We decided to cancel and forfeit the £550 deposit. so glad i did given BBC article tonight about virgin looking for a bailout. Don't want to risk losing the lot.

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I’m due to fly VA on 9th July. I’m in the fortunate position that I will receive my money back on most things until June (Villa, Car Parking at airport etc.) I would lose £120 for my park tickets as it stands.

I can’t cancel yet due to the flights with VA still currently flying out and I’m very optimistic that there will be some normality by July?

At least I paid the flights on my credit card but I must say that I feel the government don’t have any choice but to bail out these big companies in such unprecedented times 🤷🏼

[Libbyimo]

Originally Posted by bighal

Basically if you don't pay any remaining balance due without speaking to your holiday company first to check your options you stand to lose everything you have paid so far even if the company subsequently cancels your holiday. But as long as you have paid everything you are entitled to a full refund including deposits if it is then cancelled. Also you are likely to be given the option to move to a new date if possible.

So always pay any remaining balance when due unless you are happy losing everything.

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That’s all very interesting , but what if the new dates they give you are way more expensive,or if they do cancel and you get vouchers, which won’t cover the cost of a new date which could be a much more expensive holiday , It’s a minefield

[TC Devon]

I’m worried the vouchers won’t suit our dates. We can only go in August. We’ve looked at changing to next year and prices are a lot more. So I’m more inclined to just lose our deposit

[bighal]

If the holiday is cancelled you are entitled to a refund, you do not have to accept a voucher. The vouchers are if you cancel but the company at that time has not cancelled it.

If a future date is more expensive then it will be up to the company whether they charge you the difference. Chances are they will unless its for the same time but a year later. Holidays costs are different though out the year and so can see why they won't let you have a cheaper holiday during a usually more expensive time of year, or honour any discounts that where not originally available for your new dates ie free dining.