Hotelopia

[cumbrian lakes]

Originally Posted by cumbrian lakes

I have a booking reference but when I put it on yourparkcode, it says no booking reference. I order the tickets two weeks ago.

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I never got the tickets for Seaworld they have refunded me. It just appeared on my cc statement for March.

[meanwoodwhite]

My workplace uses this as a employee benefit,a slightly different colour scheme but everything else the same. Used it loads of times for hotels and Orlando tickets and never had a problem. Always has the best prices for themeparks.

[mrsjacksparrow]

Originally Posted by IWANT2GO

Considering with what's going on I decided to cancel my tickets after 5 days as nobody knows when this pandemic will end. I cancelled though the website and was emailed instantly that my refund will be with me between 5-20 working days. Hopefully it will all be back to normal in August and I'll be happy paying the extra £180 knowing my trip is still going ahead instead of running the risk of losing the entire £1300.

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Have you had your refund yet? I've not had mine and today is day 20

[clynewolves]

Originally Posted by nothingless

So, very happy, we saved a good bit of money at getting 14-day tickets for only 90 quid per person!

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Was this through Hotelopia? What tickets did you purchase please? I'm looking for both Universals, a waterpark and possibly Busch Gardens

[clynewolves]

Originally Posted by legolass

Thanks for this - some really fab prices. Disney ultimate £335, universal 14 day £216, seaworld 3 park £89. Best prices out there I think.

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Can you link to the 14 day Universal please as I can't find it

[nothingless]

Originally Posted by clynewolves

Was this through Hotelopia? What tickets did you purchase please? I'm looking for both Universals, a waterpark and possibly Busch Gardens

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Sorry, this was for SeaWorld! We didn't do Universal on our last trip. I had a quick look and I don't actually see them on there now either - maybe they've pulled them for the moment due to the current situation?

[IWANT2GO]

I finally received my refund last week. I ended up opening up a paypal case which went in my favour because Hotelopia failed to respond.

[mrsjacksparrow]

Originally Posted by IWANT2GO

I finally received my refund last week. I ended up opening up a paypal case which went in my favour because Hotelopia failed to respond.

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I’ve emailed their head office so I’ll give them time to respond. Failing that I’ll just have to put a section 75 claim in.
Thanks for letting us know
Thanks

[Loobylou_82]

Originally Posted by mrsjacksparrow

I’ve emailed their head office so I’ll give them time to respond. Failing that I’ll just have to put a section 75 claim in.
Thanks for letting us know
Thanks

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Did you get your refund or did you have to claim on your cc? I will be cancelling our Universal tickets when I can get through to them.


UPDATE. Cancelled tickets online, said i should get full refund in 5 to 20 days. received a cancellation email off them confirming this. Fingers crossed.

[Loobylou_82]

Just checked cc and full refund for Universal tickets, these were a voucher , not real tickets. Taken 7 days to refund. Would definitely use Hotelopia again.