Just cancelled our Auto Europe car hire for April.

[penguin19]

If I wanted to make a booking now for August and ended up needing to cancel, am I right in saying it will be the £20 fee?

That is OK with me, I just don't want it to be non refundable.

[Mr Tom Morrow]

Originally Posted by penguin19

If I wanted to make a booking now for August and ended up needing to cancel, am I right in saying it will be the £20 fee?

That is OK with me, I just don't want it to be non refundable.

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For new bookings yes it would be the £20 fee but the 48 hour rule still exists so if you cancel less than that 48 hours the fee is high!

Pre Covid bookings don't have the £20 fee.

Their FAQ's give a fuller explanation.

[tocpe321]

Originally Posted by sunny days

Quick update - contacted Auto-Europe today to cancel and they are not charging me £20 to cancel because my booking was made prior to the covid-19 outbreak. Thank you Auto-Europe!

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Originally Posted by Mr Tom Morrow

For new bookings yes it would be the £20 fee but the 48 hour rule still exists so if you cancel less than that 48 hours the fee is high!

Pre Covid bookings don't have the £20 fee.

Their FAQ's give a fuller explanation.

See more...

That’s good news. We’re waiting to see what happens with EasyJet, so nice to know if/ when we cancel car hire we’ll get all our money back.

Thanks.

[Top Bombing]

Originally Posted by toonmadlad

Think I might go for the voucher + 10%, Auto Europe have always seemed best for price when I've been looking, so with a 3 year window, I'd definitely use it.

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To me this sounds like a desperate attempt to hold on to your cash.

Just a warning but maybe they're in financial difficulty and if they go under (and I hope they don't), your voucher might be worthless!

[penguin19]

Originally Posted by Mr Tom Morrow

For new bookings yes it would be the £20 fee but the 48 hour rule still exists so if you cancel less than that 48 hours the fee is high!

Pre Covid bookings don't have the £20 fee.

Their FAQ's give a fuller explanation.

See more...

Thanks Tom. Prices aren't bad for 2 weeks on August right now so may be worth the £20 risk!

[toonmadlad]

Originally Posted by Top Bombing

To me this sounds like a desperate attempt to hold on to your cash.

Just a warning but maybe they're in financial difficulty and if they go under (and I hope they don't), your voucher might be worthless!

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I understand what you are saying, but I'm willing to take the risk, hopefully within 12-18 months, Covid-19 can be controlled/treated and we can return to some normality.