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Car Hire & Transportation Discuss the best way of getting around Florida.

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Old 17 Apr 20, 12:53 PM  
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#11
mick
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Originally Posted by speedwayfan View Post
Mick, was your booking for a future date?

Thanks
Jill
Yes it was for next Monday 20th for 4 weeks. I felt confident cancelling as I'd just had my VS email cancelling the flight

Mick
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Old 17 Apr 20, 12:57 PM  
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#12
LLamb
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I’d previously tried to cancel and couldn’t online so sent an email. Awaited refund, then email just now saying go online and cancel yourself!
Oh well at least it’s done now
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Old 17 Apr 20, 12:57 PM  
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speedwayfan
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Originally Posted by mick View Post
Yes it was for next Monday 20th for 4 weeks. I felt confident cancelling as I'd just had my VS email cancelling the flight

Mick
Thanks, I think my request may possibly have been lost in the system change then. As my booking date has passed it looks like I may have to end up calling

It's the only thing left to refund now and just want to move on, until the next one

Jill

UPDATE

Just called, answered straight away. I had sent my cancellation request to a different email address to the one they are now using but told it had been received and that it was processing and money would be returned within the next 7 days.

Edited at 01:19 PM.
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Old 17 Apr 20, 12:59 PM  
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Canoeing fairy
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Thank you for all the replies. I have been online and cancelled now. Hopefully it will not take too long to receive the funds.
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Old 18 Apr 20, 09:41 AM  
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munmun
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Quick heads up

Today I received my parking refund from Gatwick Official Parking.

I had tried to cancel, sent the email, received the notification that you can now cancel online and today the money was on the CC.

Hope this helps
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Old 18 Apr 20, 09:56 AM  
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mick
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Originally Posted by munmun View Post
Quick heads up

Today I received my parking refund from Gatwick Official Parking.

I had tried to cancel, sent the email, received the notification that you can now cancel online and today the money was on the CC.

Hope this helps
So did I appeared overnight on my CC balance

Mick
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Old 18 Apr 20, 10:00 AM  
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Originally Posted by mick View Post
So did I appeared overnight on my CC balance

Mick
Yay, so maybe the log jam has lifted.
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Old 18 Apr 20, 10:13 AM  
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#18
mick
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Originally Posted by munmun View Post
Yay, so maybe the log jam has lifted.
But obviously not the same log jam that Virgin Atlantic are going to experience for 90 days. Isn't it odd that some Dibbers have had refunds from BA already even though they carry around nine times as many pax as VS do. Glad I paid VS with a CC though - just like I did with TC

I will be patient though

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Old 18 Apr 20, 10:34 AM  
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munmun
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Originally Posted by mick View Post
But obviously not the same log jam that Virgin Atlantic are going to experience for 90 days. Isn't it odd that some Dibbers have had refunds from BA already even though they carry around nine times as many pax as VS do. Glad I paid VS with a CC though - just like I did with TC

I will be patient though

Mick
I use BA, just my choice, have been silver for many years. However, I do think that BAhas responded well to the refund issue. I have dealt with them on the phone and they have been polite, helpful and refunded me.

I am aware there has been issues with them and other airlines regarding repatriations but I have no experience of that.
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Old 18 Apr 20, 04:19 PM  
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Susanjane
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Just to also update as others above. I cancelled online early hours Wednesday morning and was credited last night, so they do seem to be crediting very quickly.
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