Unable to alter mobile contact wth wdw

[myaquarium]

Spoke to Disney today and they went thru security. I mentioned I had a new mobile number. But had to give my old number for security.
I then asked her to update my new number which she refused and said I need to send an email to Disney. Does anyone have the email address for such things. Unfortunately the conversation moved on and I forgot to ask for email address. Thanks in advance.

[loves2plan]

We're you talking to the general enquiry line or the technical/MDE support line?

[Mr Tom Morrow]

Hi. Go into My Disney Experience and log on. Then scroll down to My Profile. That opens up and scroll down to Contact Information. You can change your number there.

[myaquarium]

Originally Posted by Mr Tom Morrow

Hi. Go into My Disney Experience and log on. Then scroll down to My Profile. That opens up and scroll down to Contact Information. You can change your number there.

See more...

Thanks Tom and everyone else. My new number shows on mde but not on their booking. Strange. The number I called was the uk number. The csm was not very happy when I told her I was enquiringly about an existing booking. I think she continued reluctantly and that's probably why was not so helpfull. However she did cheer up when I enquired about adding days to my holiday. Hence how the subject changed.

[loves2plan]

It sounds like you just called the standard customer service/booking number. Try the technical support line: 0800 16 90 749