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Unread 7 Dec 18, 09:37 PM  
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pad406
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Historical Airline Delays

Back in March, I got stuck overnight in PHL due to, what the Airline classed as weather. Honestly we were all at bit bemused as there was no snow on the ground, no storm visible and other planes were taking off.

So, to cut a very long story short, I did some subsequent digging and eventually found the American Bureau of Transportation Statistics have detailed archives on airports and airlines. Using this, I discovered that after our flight was due to depart, the same Airline dispatched 24 flights over the next 2.5 hours. I have now raised a case with the Airline and am going to use this as ammunition. Early days yet, but I am going to keep at them.

So this is a LINK to the site in case anyone else might find it useful.
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Unread 7 Dec 18, 09:47 PM  
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Mr Tom Morrow
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Go get em! Smacks of Ryanair to me.
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Unread 7 Dec 18, 10:37 PM  
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American Airlines by any chance - good luck if its them they have the worst customer service team I have ever come across.
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Unread 7 Dec 18, 10:52 PM  
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pad406
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I am going home...

 
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Originally Posted by SunbreezeFL View Post
American Airlines by any chance - good luck if its them they have the worst customer service team I have ever come across.
It was indeed, and I'm well geared up for a fight. That's why I have done nothing until I could get the hard evidence that I now have.
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Unread 8 Dec 18, 02:12 PM  
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Ridersmom
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Weather can cause delays at the airport you are at, the airport the plane is departing from and any place in between. This is a big country and you cannot always see "weather" out the window. Other planes may have been taking off for places in different directions and would not encounter "weather".

when I fly home from Houston, the flight in the next gate from HOuston to Dallas is often delayed because of weather, not necessarily in Houston. But Dallas has awful storms including tornados and I would much rather be in the airport waiting than circling around my destination.
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Unread 8 Dec 18, 07:29 PM  
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pad406
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Originally Posted by Ridersmom View Post
Weather can cause delays at the airport you are at, the airport the plane is departing from and any place in between. This is a big country and you cannot always see "weather" out the window. Other planes may have been taking off for places in different directions and would not encounter "weather".

when I fly home from Houston, the flight in the next gate from HOuston to Dallas is often delayed because of weather, not necessarily in Houston. But Dallas has awful storms including tornados and I would much rather be in the airport waiting than circling around my destination.
I do understand that, but in this case:

1) Planes delayed by weather when departing from another Airport is not a reason not to pay out compensation.
2) They said it was a storm in Philly area
3) 24 flights from the same Airline took off, to various locations. 1 from another airline was going to our destination, so that was not an issue either.

1 & 3 I have only learnt recently, hence the reason for my claim.

Anyway no harm in trying, worst case I don't get anywhere. Best case I get my 600 and a few pints from my 6 travelling buddies when they do the same

Lastly, and I have no other reason than my own gut feeling on this, I really do believe it was an excuse on their behalf to cancel flights as they were nowhere near full.
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Unread 8 Dec 18, 08:17 PM  
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Ridersmom
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The US compensation is different from the EU. There is no required compensation.

transportation.gov/indiv...-cancellations

If you were on an internal US flight, you may find your self out of luck.
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Unread 8 Dec 18, 08:44 PM  
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pad406
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I am going home...

 
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Originally Posted by Ridersmom View Post
The US compensation is different from the EU. There is no required compensation.

transportation.gov/indiv...-cancellations

If you were on an internal US flight, you may find your self out of luck.
It was a single ticket flight from Dublin to Las Vegas through Philly, so EU261 does apply. They were shocking to be honest. We had a party of 7 in total, I was on my own then a party of 2 and 4. I got to Vegas at about 11:00am the following morning. The party of 4 were sent via Charlotte and arrived at about 6:00pm, the last 2 went to Phoenix then SF and arrived in LV just after midnight.
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Christmas 2016/New Year 2017 (18N). SF, LA, Disneyland & SD
Christmas 2014/New Year 2015 (21N). BWI, Hard Rock, Beach Club
April 2012 (21N). New York, Beach Club
Christmas 2010/New Year 2011 (15N). Polynesian & AKL
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