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Old 25 Aug 19, 03:35 PM  
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welshmum
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DFCH - Alamo Skip The Counter?

Am I able to do skip the counter if I have booked through DFCH? Can't see an option to be able to do this.

Thanks in advance
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Old 25 Aug 19, 03:41 PM  
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mick
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Very easy. Done it four times previously and already done it for our next trip.

First of all "skipping the counter" is what you can do when you've done on-line check in - it is not a separate process.

Assume Andy has sent you an email with an Alamo form on it which asks for D/L and flight details etc.? On that form is a button to print the bar code. The bar code is all you need beyond your D/L and CC or DC.

Some Dibbers do seem to fill in another STC form where it asks for your CC details but honestly you don't need to. The only CC that matters is which one is swiped at the barrier. Alamo have no interest in how you paid Andy.

Mick
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Old 25 Aug 19, 03:47 PM  
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Originally Posted by mick View Post
Very easy. Done it four times previously and already done it for our next trip.

First of all "skipping the counter" is what you can do when you've done on-line check in - it is not a separate process.

Assume Andy has sent you an email with an Alamo form on it which asks for D/L and flight details etc.? On that form is a button to print the bar code. The bar code is all you need beyond your D/L and CC or DC.

Some Dibbers do seem to fill in another STC form where it asks for your CC details but honestly you don't need to. The only CC that matters is which one is swiped at the barrier. Alamo have no interest in how you paid Andy.

Mick
Fab, thanks.

Yes I've got that from Andy and done OLCI. Will just head straight to the garage and get DH to present his CC when we get to the barrier.

We have hired a Full Size SUV and as far as I remember, I will need to go to the Alamo counter in the garage as they don't put the keys in the Full Size SUV do they?
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Old 25 Aug 19, 03:51 PM  
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Originally Posted by welshmum View Post
We have hired a Full Size SUV and as far as I remember, I will need to go to the Alamo counter in the garage as they don't put the keys in the Full Size SUV do they?
I believe so. We only hire a full size car and the keys are always in the car on the sun visor but I understand above that you do need to go to the kiosk in the garage. A or B if you're into MCO.

Don't forget you can add fuel service at the barrier as well. Alamo are very fair with their prices compared with local gas stations - then return on fumes.

Mick
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Old 25 Aug 19, 04:43 PM  
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ahhh, we just upgraded to a full size from an intermediate - will they allocate us a full size then and we just go to the kiosk in the garage and pick it up? thanks
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Old 25 Aug 19, 04:48 PM  
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Originally Posted by sully301 View Post
ahhh, we just upgraded to a full size from an intermediate - will they allocate us a full size then and we just go to the kiosk in the garage and pick it up? thanks
When you say "upgraded" do you mean with someone like Andy at DFCH? If so Andy should have sent you a new email with a revised Alamo voucher and you'll need to do OLCI again and print a new bar code. Then you just choose a car from the full size row.

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Old 25 Aug 19, 04:51 PM  
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Originally Posted by mick View Post
When you say "upgraded" do you mean with someone like Andy at DFCH? If so Andy should have sent you a new email with a revised Alamo voucher and you'll need to do OLCI again and print a new bar code. Then you just choose a car from the full size row.

Mick
yes with DFCH, i've done OLCI again and printed. So the keys are in the full size SUVs and i don't need to go to the kiosk in the garage?
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Old 25 Aug 19, 04:55 PM  
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Originally Posted by sully301 View Post
yes with DFCH, i've done OLCI again and printed. So the keys are in the full size SUVs and i don't need to go to the kiosk in the garage?
Sorry when you said you'd upgraded from an intermediate to a full size I just assume you meant car (as in saloon) not SUV. Never rented an SUV but I believe that you can still choose your vehicle but keys are kept in the kiosk.

Hopefully some regular SUV hirer will spot the thread or maybe Andy's on line.

Mick
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Old 25 Aug 19, 05:03 PM  
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Originally Posted by mick View Post
Sorry when you said you'd upgraded from an intermediate to a full size I just assume you meant car (as in saloon) not SUV. Never rented an SUV but I believe that you can still choose your vehicle but keys are kept in the kiosk.

Hopefully some regular SUV hirer will spot the thread or maybe Andy's on line.

Mick
thanks... thought i was going bonkers
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Old 25 Aug 19, 05:51 PM  
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Originally Posted by sully301 View Post
thanks... thought i was going bonkers
I am pretty sure I have read on here that you have to get keys for the full size SUV from the Alamo Kiosk in the garage
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