Linking a hotels.com booking to MDE

[m2k00]

We booked a Disney hotel on ebookers end of last week, I emailed ebookers asking for the Disney ref. They emailed back saying hotels booked by them couldn’t link with the Disney app and to ring the hotel to arrange and gave me a ref to quote when rang the hotel. Despite ebookers saying couldn’t provide me the Disney ref to link with the app I tried the ref they had quoted in my Disney experience and it worked and linked the hotel, which was only 3 days since it was booked. so I didn’t need to actually ring the hotel. It was a 10 digit number.

[Lemag]

Thanks for all the replies. I contacted the hotel again and they’re insisting the 6 digit number is correct (still doesn’t work). So I’ve called Disney again and they still can’t find the booking. They’ve said if it’s not sorted when it’s gets to my 60 day Fastpass day I can phone and they’ll book them for me. Trouble is all the good Fastpass will probably be booked before I get through on the phone- such a nightmare!