Alamo Guide (Accelerated Check-In & Skip The Counter - Updated)

[Sonny Eclipse]

Thank you Andy.

[Pistis]

Originally Posted by DFCH-Andy

Now that you’ve completed the online check in, you’re good to go straight to the garage when you arrive. No need to visit the rental desk or use the self service kiosks. Just collect your bags, go downstairs one level and cross the road to the multi story garage and head to the Alamo booth. The staff will want to see a copy of your online check in print out so be sure to take that with you.

Once you’ve picked your vehicle from the category you’ve booked from, you’ll drive to the exit barrier. This is where you’ll need to show three things:
• Driving Licence Photocard
• Debit / Credit card in lead drivers name – Not a prepaid cashcard such as Revolut / Fair FX / Visa Electron.
• Rental Voucher. This is what you’ll have received when you paid the balance.

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Hi Andy, noted your comment about not using a prepaid above. My online check-in went through OK using a prepaid.

Is this a problem? Do I need to change the card on the check-in or can I just present a proper credit card at the exit instead?

Appreciate your response if you know, thanks.

[DFCH-Andy]

Originally Posted by Pistis

Hi Andy, noted your comment about not using a prepaid above. My online check-in went through OK using a prepaid.

Is this a problem? Do I need to change the card on the check-in or can I just present a proper credit card at the exit instead?

Appreciate your response if you know, thanks.

See more...

I only ever complete the online check in section... Never bothered with the straight to the garage step which is where you'll be entering the card details.

Can't imagine it'll be an issue presenting a different card locally, as long as its in the lead drivers name.

[Pistis]

Thanks Andy

[Cinderella]

Thank you for all info just completed mine.

[Atch]

I need to add my wife as an extra driver when we arrive and wanted to try and save time after a 9 hour flight.
We have arranged car rental booking through a third party and car Provided by Alamo.
Is there anyway of adding the extra driver and saving queuing time once we arrive.

[uktigg]

Originally Posted by Atch

I need to add my wife as an extra driver when we arrive and wanted to try and save time after a 9 hour flight.
We have arranged car rental booking through a third party and car Provided by Alamo.
Is there anyway of adding the extra driver and saving queuing time once we arrive.

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I added an extra driver at the exit gate in 2017 as we did OLCI via the dedicated Virgin link with just me on the details.
Can't say it took any longer than the normal time to get through.
Just hand over 2nd drivers licence with yours and your card and tell them you want 2nd driver added.

[TomOrrow]

Thought I'd add my successful experience of adding skip the counter
Scenario
Original booking was on Alamo Brits, paid in advance with my cc and wife as lead driver. Included Roadside Plus (an expensive way to achieve peace of mind & a quiet life).
Two weeks before travel accessed Alamo Brits via regular Firefox browser alamo/partners/members/brits/

Obstacle 1; Would not recognise my Alamo confirmation number.
Then tried Chrome (occasional browser, remembering Andy of DFCH advice from previous year) .. again thank you Andy!
Was recognised immediately
As others have had the reverse problem I suspect it’s something I have on my PC Firefox (ad browser blocking pop ups, Java blocked etc on )
Obstacle 2; Alamo via Chrome tried to send me to their local website for a better experience which when I accepted looped me to the same “send me to local website” pop up.
I opted for no instead and everything became plain sailing on following Alamo’s directions
-accepted the Roadside Plus option already defaulted to as part of the charges)
-declined the Personal Liability Insurance
-did not choose add gas as Dibbs has suggested this blocks the process. Easy to add at exit.
-added a Post Office credit card in wife’s name to match lead driver
Then printing of bar code was possible on screen AND via an email sent to me
Time invested now to save time in Orlando well worth it

[Burgmeister]

Originally Posted by DFCH-Andy

I only ever complete the online check in section... Never bothered with the straight to the garage step which is where you'll be entering the card details.

Can't imagine it'll be an issue presenting a different card locally, as long as its in the lead drivers name.

See more...

So, looking at the original instructions posted by Yorkshire_Dan can I ignore the part about "Save Time" and also ignore the part where it says "Skip the Counter"? I only need to do the online Check in bit?

Whilst doing the OLCI I need to decline all options offered - is that correct?

[400ixl]

Anyone having issues where parts of the date field keep dropping out when you add an additional driver on the online check-in site?

Bad enough they are not even in a consistent order between day and month, half UK half US.