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25 Aug 19, 08:35 PM |
#1061
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Guest
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It should normally take you to the holidays team. I spoke with them a couple of weeks ago about changing my car. There should be multiple options with one of them being "if you have booked a flight with car hire or accommodation". They may not be running normally at the moment though.
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25 Aug 19, 08:49 PM |
#1062
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Imagineer
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Just had exactly the same with me, call got answered after and hour and 15 min wait, to be told I need another number. Said he would put me through then said line was to busy. Gave me the number of 0344 4930747 which I rang and was told they are now closed, unbelievable
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25 Aug 19, 10:24 PM |
#1063
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Imagineer
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A number of people on Twitter are calling this number 0800 4080009 with some success.
HTH
__________________
Astrid x October '89 - Quality Inn; March '99 & March '01 - Comfort Inn LBV; March '02 - ASMu; May '03 - Royal Plaza, Hard Rock & Polynesian; December '03 - Grand Marriot, Hard Rock & Dolphin; May '04 - Dolphin & WDW Yacht Club October '05 - Hard Rock & Villa; May/June '07 - Villa & RPH; Feb '09 - Villa; Oct/Nov '13 - Villa April '18 - Hard Rock; Sept ‘19 - Villa Edited at 10:30 PM. |
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26 Aug 19, 07:48 AM |
#1064
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Imagineer
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That inbox is more likely managed by some sort of customer services team that actually being Alex’s inbox itself
Most large companies operate that way now
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26 Aug 19, 08:33 AM |
#1065
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Very Serious Dibber
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Just seen someone post another page I’m on that their flight on 27th BA 2036 MCO - LGW is cancelled and they’ve been offered a flight via Dallas to Heathrow. Surely they’re BA are jumping the gun a bit?
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I-Drive 2001, I-Drive & Clearwater 2003, I-Drive 2004, I-Drive 2006, ASMO Chrimbo 2006, Vista Cay 2008, POR Aug 2010 DLP Aug 2012 Rosen Plaza IDrive 2013, Sandpearl Clearwater Beach, Doubletree by Hilton at Seaworld 2015, I-Drive 2016
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26 Aug 19, 08:54 AM |
#1066
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Guest
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26 Aug 19, 09:07 AM |
#1067
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Imagineer
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26 Aug 19, 10:04 AM |
#1068
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Imagineer
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You would be very surprised at who actually has that inbox, it’s the same in all major companies.
Take Argos/Sainsbury’s. If you ask for a manager, or email the CEO, it doesn’t go to either of those people. It goes to a team of ‘Managers’ who are not actually even managers, they’re just employed to deal with all of that kind of thing because of the amount of people that either ask for a manager or email the CEO. I guarantee you, Alex Cruz is absolutely no different 100%
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26 Aug 19, 10:07 AM |
#1069
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Very Serious Dibber
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Hi, we rebooked after receiving the email saying our outbound flight on 11th is cancelled. BA have been advising that they won’t cover these costs, but BBC website says that now admitted error and reimbursing these costs. Has anyone been successful in claiming cost of new flights?
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Diane |
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26 Aug 19, 11:04 AM |
#1070
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Imagineer
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