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Old 26 Mar 17, 09:45 AM  
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#31
disneycarla
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Thank you everyone for your help and advice great place the dibb will try the app and will update has soon has it gets sorted
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Old 26 Mar 17, 01:49 PM  
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Madfish
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Originally Posted by Peko View Post
There will probably be a different team dealing with the travel trade, and they are not going to be 24/7.



Airlines will not generally touch a ticket issued via a travel agent (apart from things like seat resevervations) until a couple of days before travel, when it comes back under their control.

OP - You received good advice above to have your options ready in advance, even moreso when somebody else will be discussing it with the airline on your behalf.

On the positive side, this really is an everyday occurrence, especially with US carriers, so the airline is unlikely to create too many issues in finding an appropriate solution for you. Hope it is resolved satisfactorily.

By the way, regarding MyFlights, it is indeed a fantastic app, but it only provides updates for airlines on on the Amadeus system, which I don't think includes any of the 3 major US carriers. It's great for BA and many European airlines though.

It doesn't support Sabre which I believe is the main AA ticketing system. However if the flight is booked via BA which is Amadeus based then the AA flights will have connection vis the BA PNR. So should still provide notifications.

More recently I experienced changes notified via myflights of the changes to AA booking classes on their domestic flights.
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Old 26 Mar 17, 03:01 PM  
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#33
Minnie Mum
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Mobile

Originally Posted by Madfish View Post
Here's the link to the website. However, where it works best is as an iPhone app.

myflightsapp
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Old 26 Mar 17, 05:45 PM  
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#34
Harry
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Just had a change notification from Delta... our inward bound flight this September from Tampa was meant to be 5:00pm to Boston... they now changed it to 9:30am! Which I suppose if worse comes to worse it will give us nigh on 8 hours in Boston to have a nose about... not ideal and to be fair I'm not panicking yet as this is the FIFTH time (started off going to Miami... then Atlanta... and now Boston) they have already changed our inward bound flight since October! You know what... I reckon they might change it again!
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Old 26 Mar 17, 08:42 PM  
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Peko
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Originally Posted by Madfish View Post
It doesn't support Sabre which I believe is the main AA ticketing system. However if the flight is booked via BA which is Amadeus based then the AA flights will have connection vis the BA PNR. So should still provide notifications.

More recently I experienced changes notified via myflights of the changes to AA booking classes on their domestic flights.
Correct that AA is on Sabre (they developed Sabre and were its original owners). Interesing about the AA domestics, were they booked with AA or via BA? My commiserations on your reduced TPs...

The OP is on DL, so I'm thinking that they won't show updates on MyFlights, but not 100% on that.
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Old 27 Mar 17, 02:20 PM  
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disneycarla
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Update I will miss my flight

Just had a call we are now flying-from Heathrow to Atlanta then on to Orlando so no direct or upgrade lol but at least it sorted will be keeping a close eye in case they do it again thanks for all your help dibbers
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Old 27 Mar 17, 03:09 PM  
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68nic
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That's good that they sorted fairly quickly for you. Now you can relax and get back to enjoying your planning
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Old 27 Mar 17, 05:36 PM  
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#38
disneycarla
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Originally Posted by 68nic View Post
That's good that they sorted fairly quickly for you. Now you can relax and get back to enjoying your planning
Yes thought I would have to chase them like I say will be keeping a close eye on them just in case but planning is back under way
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Old 27 Mar 17, 06:18 PM  
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ILoveDaveLamb
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There are loads more domestic flights to MCO from ATL than BOS, so if worst should happen and you miss this connection, it will be easier for them to get you down to MCO same day.
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Old 27 Mar 17, 06:42 PM  
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grottyrotty
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So glad you have it sorted.

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