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Tickets Theme Park Ticket questions and advice |
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3 Feb 21, 01:39 PM |
#11
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Imagineer
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AT have told us that they don’t activate until actually scanned in at a park. So we can pay for them, book our days but if we choose to cancel then that’s fine as they still aren’t activated.
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Michelle - ShelUK Too scary, too hot & too splashy - Orlando May-June 2022 May 2017 Trippie - Complete January 2016 Trippie - Complete |
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3 Feb 21, 01:59 PM |
#12
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VIP Dibber
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3 Feb 21, 02:54 PM |
#13
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VIP Dibber
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One thread above states that Disney have said UK tickets cannot be extended. Can I confirm the status of your 14 day tickets. I am confused by Disney’s answers. Thanks
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3 Feb 21, 06:32 PM |
#14
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Excited about Disney
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VIKKI |
17 Feb 21, 12:11 PM |
#15
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Apprentice Imagineer
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We have also been told by disney this morning that our tickets can’t be extended to 2022 and ours were the ones that were for October 2021 that don’t expire end September. The call was extremely unhelpful and the worst customer experience we have encountered from disney. We were previously assured we could pay the difference to use them in 2022
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17 Feb 21, 07:35 PM |
#16
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Apprentice Imagineer
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We have 2021 tickets that we've been told we can put the value of these towards 2022 tickets and just pay the difference and they'll swap them over on MDE for us. Maybe I was lucky and got a great cast member. We actually booked through OAT and they weren't even responding to our emails anymore so we reached out to Disney and they were amazing. The cast member put everything under a reference number for me and said once I saw that 2022 tickets were on sale to call back and quote my reference number - I'll be calling tomorrow
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17 Feb 21, 07:58 PM |
#17
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Apprentice Imagineer
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17 Feb 21, 09:28 PM |
#18
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VIP Dibber
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Can you let us know how you get on please? I’m panicking because I have almost paid for our tickets for this summer and when I enquired about cancelling, they said they would take 25% to do so. We do want to go this year, but obviously we don’t know if that will be possible. I would also like to book my park days, just in case. But if we can’t go, I would like to use the money already spent on the tickets to but tickets for next year. Obviously very happy to pay any difference in price. It would help to put my mind at rest if you get a positive outcome.
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ALISON 1998 Villa in Kissimmee 2009 Animal Kingdom Lodge 2011 Animal Kingdom Lodge 2014 Villa Lake Berkeley 2016 Villa Bass Lakes 2017 Villa on Solana and Vero Beach 2018 Villa on Highlands Reserve and St Pete Beach 2019 SLC, Cabana Bay, Highlands Reserve & Coronado Springs, 2020 Feb half term villa chilling. 2022 villa on Calabay Park and a trip Clearwater beach. 2023 Orlando and Clearwater |
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17 Feb 21, 09:43 PM |
#19
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Apprentice Imagineer
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17 Feb 21, 10:15 PM |
#20
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Apprentice Imagineer
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Really keen to also know how you get on with this. We tried again this evening with disney and were told absolutely no transfer. The customer service was even worse than the morning call we had. All we had wanted was to put the value towards 2022 tickets. We were told this would be fine when we called up last year before booking but that was a call so no proof. They said we shouldn’t have been told this and it’s incorrect 🥲 . Really stressed by it!
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