Mobility problems at Universal

Guest · 29 May 17, 07:45 PM

I have problems standing for long periods of time. Disney give you a sort of Fast Pass, does anyone know if Islands of Adventure do the same?

married2mm · 29 May 17, 08:10 PM

Yes-just visit their guest services and explain.

Guest · 2 Jun 17, 09:33 PM

Thanks

orlando10 · 11 Jun 17, 10:51 AM

Hi
Yes if you visit guest services they will issue an assistance card, they will ask the nature of the condition first and then issue it and you need to be present at the desk.
It allows you to join the express queue if the wait is 29mins or less and if over 29 mins they will give you a return time, you then come back and they let you join the express queue.
Although we found some staff would let us go ahead if the time was a little over the 29 mins without getting a return time.

amandajane10 · 11 Jun 17, 05:35 PM

You will need to go to GS and explain why you cant queue. If its a mobility problem they may suggest a wheelchair.

Holiday-mum · 12 Jun 17, 11:41 PM

We had similar problems and went to GS and said all they can offer is a wheel chair to sit in whilst queuing as all their queues are wheelchair friendly, so I wouldn't expect the same as why Disney give.

29 May 17, 07:45 PM	#1
	29 May 17, 07:45 PM Guest Guest
Guest Guest	Mobility problems at Universal I have problems standing for long periods of time. Disney give you a sort of Fast Pass, does anyone know if Islands of Adventure do the same?

29 May 17, 08:10 PM	#2
	29 May 17, 08:10 PM married2mm Imagineer
married2mm Imagineer Join Date: Nov 12 married2mm's Reviews DIBB Villa Reviews: 2	Yes-just visit their guest services and explain.

2 Jun 17, 09:33 PM	#3
	2 Jun 17, 09:33 PM Guest Guest
Guest Guest	Thanks

11 Jun 17, 10:51 AM	#4
	11 Jun 17, 10:51 AM orlando10 Apprentice Imagineer
orlando10 Apprentice Imagineer Join Date: Jan 06	Hi Yes if you visit guest services they will issue an assistance card, they will ask the nature of the condition first and then issue it and you need to be present at the desk. It allows you to join the express queue if the wait is 29mins or less and if over 29 mins they will give you a return time, you then come back and they let you join the express queue. Although we found some staff would let us go ahead if the time was a little over the 29 mins without getting a return time. __________________ WDW 2003, 2004,2005, 2006, 2007 x 2, 2008, 2009,2011,2013, 2017 NYC & WDW 2008, Disney Dream & WDW 2014. DLP 2016, 2018