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Old 15 Jul 20, 12:59 PM  
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#1
AbigailF
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Join Date: Nov 15
28th August - Virgin flight cancelled from Heathrow

The dreaded cancellation email. Despite them saying they were beginning flying to Orlando on the 24th August?

Oh well, at least now we can apply for a refund. The email doesn't actually mention a refund, it just talks about a credit to our account.. surprise surprise..

Anyone else had a cancellation after the 24th August?


edit: return flight from Miami hasn't been cancelled though annoyingly

Edited at 01:07 PM.
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Old 15 Jul 20, 01:07 PM  
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Ginners
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Join Date: May 19
Location: South West
I've just posted that I had an email with them cancelling my return flight on 19th Sept but nothing about my outbound flight on the 5th!
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Old 15 Jul 20, 01:07 PM  
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#3
AbigailF
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Getting Excited
 
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Join Date: Nov 15
Originally Posted by Ginners View Post
I've just posted that I had an email with them cancelling my return flight on 19th Sept but nothing about my outbound flight on the 5th!
We're the opposite

got a flight home from Miami which hasn't been cancelled
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Old 15 Jul 20, 01:08 PM  
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Disney Bear
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Join Date: Feb 16
Location: Berkshire
Just had my out bound cancelled for 2nd Oct 😕
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Old 15 Jul 20, 01:09 PM  
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#5
SteveyJ
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Join Date: Apr 15
Location: Notts
Outbound on the 29th Sept cancelled here too. No mention of refund also.
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Old 15 Jul 20, 01:10 PM  
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#6
Chilli-pepper
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Join Date: Aug 14
Location: Asgard nine realms
Originally Posted by AbigailF View Post
The dreaded cancellation email. Despite them saying they were beginning flying to Orlando on the 24th August?

Oh well, at least now we can apply for a refund. The email doesn't actually mention a refund, it just talks about a credit to our account.. surprise surprise..

Anyone else had a cancellation after the 24th August?
This does not surprise me that this is now cancelled, we were due to go out on the 28th - TBH I had no faith in this happening once they announced the cancellations up to the 24th so we rearranged for next March oddly enough though my new March flights are no longer on the website to book despite going through my booking and there being plenty of seats available - all flights now showing are indirect no direct flights, not sure what the heck is going on

Edited at 01:12 PM.
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Old 15 Jul 20, 01:13 PM  
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#7
AbigailF
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Getting Excited
 
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Join Date: Nov 15
Just hours ago Virgin were tweeting that flights were still happening from the 24th on

The mismatch of communications right through to the end from Virgin has been wonderful
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Old 15 Jul 20, 01:30 PM  
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#8
Q_Division
Gone all Goofy
 
Join Date: Apr 11
I've just had the email about my return flight on Sept. 25th. Nothing about the outbound and it's not reflected on the website either.
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Old 15 Jul 20, 01:32 PM  
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#9
Dr.JumbaJookiba
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Join Date: Mar 07
My colleague has just had MAN-ATL cancelled on 13/10 so it doesn't look good for service resuming in the next 3 months.
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Old 15 Jul 20, 01:33 PM  
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24Toffee
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Join Date: Jun 20
Location: Leeds
Our flight 13/09/20 cancelled and no mention of outbound flight.

Email does say that the Virgin system won't reflect any changes until this weekend to check whats happening.
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