|
General Chat This forum is for general topics and chat type threads. |
|
Thread Tools | Search this Thread | Display Modes |
8 May 18, 01:54 PM |
#1
|
|
Imagineer
|
Very...
anyone had any problems with Very Catalogue purchases?
were they resolved and if so how did you go about it I bought an iphone which then developed a fault and it went back to Very to their ''inhouse repair department' numerous phone calls and live chats later infact 7 weeks later they have sent the wrong iphone to me I am now trying to putting a complaint letter together, i'm so frustrated and angry about this.
__________________
Sunset x |
|
|
8 May 18, 04:47 PM |
#2
|
|
VIP Dibber
|
I hate how companies think we’re a number and we aren’t given that personal touch. Try complaining on their Facebook page, companies don’t like that and it can get results.
__________________
Quality Inn International Oct 97 & Sep 2002 Rosen Inn @ Pointe Orlando Nov 2006 Coco Key Hotel & Water Park Oct 2012 POR Oct 2017 30th anniversary trip May 2019 POFQ POFQ again 2022 The best of the best 2023 |
|
|
8 May 18, 08:55 PM |
#3
|
Very Serious Dibber
|
Yes and they are useless.
I used a company called resolver to help me. They have an app which is handy. You can always look up the financial ombudsman for advice. Good luck :-) |
8 May 18, 10:06 PM |
#4
|
|
Thread Starter
Imagineer
|
Thanks guys
I will look up resolver
__________________
Sunset x |
|
|
8 May 18, 10:12 PM |
#5
|
|
VIP Dibber
|
Shocking customer service . They are just not interested if something goes wrong. If you use social media they just ask you to fill in a form via pm which goes into the abyss.
__________________
LBV Spa resort October 2013 Bahama bay October/Nov 2015, Disney contemporary oct 2015, Loews rpr Nov 2015 Bahama bay October /Nov 2017, Disney contemporary oct 17 , AKL , GF Yacht club / Bahama bay oct/Nov 2019 , poly Nov 2022 boulder ridge, Polynesian , AOA and Bahama bay Sept 24 POFQ |
|
|
19 May 18, 05:34 PM |
#6
|
|
Thread Starter
Imagineer
|
thought I would update!
Complaint letter sent of by recorded delivery Also contacted their repair place, guess what they are now trying to track down my phone.. if they can't find it they will reimburse me or send me a replacement iphone... I want my money back
__________________
Sunset x |
|
|
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
Guests can book their 2025 Hotel and Ticket package early to enjoy Free Dining &... Read More »
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |