How long on average should you wait for a villa owner to reply?

[versace1888]

really? Do you think so? We've paid $500 deposit so far and about to pay another $2050 this week x

[princess allie]

Perhaps they are away? Maybe thats why their messages are full. I am really hoping so for you. I would also maybe tentatively see if there are any other villas available for your dates, just in case. Hopefully all will be well, but it might put your mind at ease to have a backup plan. Good luck x

[Tetrarch]

Originally Posted by versace1888

Thanks everyone. I've just tried calling and the number I have (a US number) is saying the mailbox is full, so I wasn't able to even leave a message. Really don't know what to do for the best?

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Have you tried social media?

Try Googling their names and finding them on Linked-in or Facebook, that may give you another potential communication channel.

Another thing to try is to try and find the villa and attempt to make another booking - that might attract a reply !

Regards

Gary

[Pussycat Doll]

I get my emails pushed through to my phone every 15 minutes, I can't always answer them that quickly if I'm at work as I can't stop half way through cutting someone's hair but I always answer within an hour if at all possible. I don't think I Would pay anything else till you have spoken with the owner and your dates/payments are confirmed. Pussycat

[PerksP]

There are posts like this from time to time and they usually turn out just fine. Not all owners keep their calendars up to date (I don't understand why) so that isn't necessarily a bad sign either. If your balance isn't due then the owner may be away and not worrying to check emails as he doesn't think there is anything to chase.

Owners on here are all very active and we all respond really quickly however stories do come up which shows not all owners elsewhere are so on top of things.

Keep trying for the next few days until your balance is actually due before really starting to worry.

[billbarbara229]

Originally Posted by versace1888

Thanks everyone. I've just tried calling and the number I have (a US number) is saying the mailbox is full, so I wasn't able to even leave a message. Really don't know what to do for the best?

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Can you say which county the villa is in and are the dates now & in March blocked out? they could be there. The county info should have the villa phone number One of us can send you a link to find it From The surname and the county Dont panic just yet but if they dont come back as the message box is full how many others are calling them Hang on to your money until they get back to you Meanwhile I would start looking for an alternative Sorry were booked but come back and I will help all I can
Check your travel Insurance to see if your covered for Supplier failure
Bill & Barbara

[Guest]

Have you checked out the ownership status of the villa? You can do this via the Comptroller's Office. Might give you reassurance... or not

occompt/services/records-search/

[MJ6987]

Originally Posted by Tetrarch

Have you tried social media?

Try Googling their names and finding them on Linked-in or Facebook, that may give you another potential communication channel.

Another thing to try is to try and find the villa and attempt to make another booking - that might attract a reply !

Regards

Gary

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I don't agree with this - that's a bit like stalking and also it's not meant for this type of communication. You should stick to the published contact methods.

I would start looking into alternative options although there may well be an innocent explanation.

[MJ6987]

In answer to you question, I'd give it at least another week before you start worrying. People have busy lives and this is probably not their full time job.

[Pipdavenport]

Hope it works out for you. Keeping everything crossed
Pip