Help with virgin check in

rachel1618 · 24 Feb 17, 12:57 PM

FLying tomorow and just tried to check in on the virgin app and it's saying passenger details don't match booking. Only difference I can see is they have all our first names followed by our titles for example rachelmrs all one word. Do I need to type them in like that? Or should I wait and speak to virgin and just check in tomorow? I can't do api either !

richard29 · 24 Feb 17, 04:10 PM

I'm not sure about when checking in, but I have rung VA customer services as our details look odd as well, title following first name with no break... jomr bloggs
I was told this wasn't an issue just looks strange.
I'd be tempted to call them if you prefer to do your check in today.

24 Feb 17, 12:57 PM	#1
	24 Feb 17, 12:57 PM rachel1618 Dancing with Tink'
rachel1618 Dancing with Tink' Join Date: Apr 15	Help with virgin check in FLying tomorow and just tried to check in on the virgin app and it's saying passenger details don't match booking. Only difference I can see is they have all our first names followed by our titles for example rachelmrs all one word. Do I need to type them in like that? Or should I wait and speak to virgin and just check in tomorow? I can't do api either !