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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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10 Jul 17, 12:34 AM |
#11
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Thread Starter
Imagineer
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Thanks guys! I have already rebooted through aer lingus and saved £1000 ! But I just want the original money back!
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10 Jul 17, 09:35 AM |
#12
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Getting Excited
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That's horrific, what a disgusting way to treat people.
Hope you get your money back soon x
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Disney Magic Northern Europe - Summer 2022, Disney Magic Staycation, Tilbury - 2021, 2019 - WDW POFQ and Lake Berkley Resort , 2015 - DLP Cheyenne Hotel, 2012 - DLP Hotel L'Elysee, 2010 - DLP Hotel New York, 2008 - DLP Santa Fe, 2006 - WDW AKL and POFQ and offsite at Indian Ridge,, 2005 - WDW Offsite Windward Cay |
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10 Jul 17, 12:05 PM |
#13
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Guest
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Shocking service. Good luck getting your money back. I will certainly never consider them in view of your experience.
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10 Jul 17, 12:08 PM |
#14
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Helping Mickey
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If you've paid by credit card (or even a small amount of the total cost by CC), you may be able to claim from your CC by either a Section 75 or a Chargeback. Not sure which would apply in your circumstances, think it's the Section 75. Have a word with your credit card company and see if they can do either of the above to speed up the process.
moneysavingexpert/sho...your-purchases which/consumer-righ...use-chargeback |
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10 Jul 17, 06:29 PM |
#15
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Thread Starter
Imagineer
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Just a little update to say... no money back today! I emailed twice to say can they email me once the transfer has been done... no reply!
No money either! Oh is on phone to credit card company! |
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10 Jul 17, 06:39 PM |
#16
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Serious Dibber
Join Date: Jan 13
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10 Jul 17, 06:42 PM |
#17
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VIP Dibber
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Oh my that's terrible. Do they have a Facebook page - I'd be putting your story on there too.
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10 Jul 17, 06:50 PM |
#18
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Imagineer
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Hope you get your money back soon. What a awful company
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10 Jul 17, 06:52 PM |
#19
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Thread Starter
Imagineer
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I've put it on there several times...u can only private message as opposed to post on their page and they get someone to call etc!
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10 Jul 17, 07:05 PM |
#20
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Imagineer
Join Date: Jan 07
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Omg what a frustrating ordeal. Hope it gets sorted and hope this company get themselves sorted!
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We have travelled extensively throughout the USA, but consider Florida to be our soul food, lots of visits over the years. |
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