Hagrid’s Muggle Mug-off

[bwfc4ife]

Been to IOA today and attempted to ride Hagrids. Unfortunately it was broken for the first 3 hours we were there, but when it finally reopened, there was a minimal wait time of only 120 minutes. So naturally we couldn’t believe our luck and jumped head-first into the queue. Exactly 120 minutes into the queue, a ‘brief delay’ followed by ‘inclement weather’ in the area, followed by another ‘brief delay’ meant that we found ourselves still in the queue over 4 hours after joining. With the ride still down and our patience wearing particularly thin, we spoke to a team member who said it was our choice to stay in line and no one was holding us against our will. A few more stern words later led to us being led around the corner by the same staff member, whereby he glanced round to make sure no one else was watching, before handing us two ‘golden tickets’, which we could use to return to the front of Hagrids ride at any time of our choosing. Earlier in the day guest services had categorically insisted that these don’t exist under any circumstances! So please, if the same happens to you and you find yourself at or near the front of the queue faced with long delays due to technical issues, don’t take no for an answer! (Caveat: they won’t issue them for weather delays).