beware italian car hire ... long rant !

[SimonB]

Some good info on this thread. I wouldn’t entertain driving a hire car out of the garage (or whatever they call them) without having a protected excess policy either bought directly through the hire car company or a 3rd party.

[ROBBOTOO]

We’re in Spain now and wouldn’t hire a car in Europe without the extra cover. We have ours through carhireexcess.com. They get 5* on Trustpilot. We’ve used them many times but so far never had to claim. Fingers crossed it’s the same this time.

[Bobbins]

Originally Posted by Mr Tom Morrow

Europe is so different. I would want a Defaqto 5* rating and require the glass, undercarriage, bodywork etc etc is covered and exclusions are minimal or non existent.
Personally I would go with Zurich from research I have done for other people - not me as I wont go to Europe!

To me the 5* rating is a good starter for ten, then I like the 'well known' names and finally check out some reviews on sites such as TrustPilot etc.

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Do Zurich do car rental excess insurance?

[smithlane]

Just to be clear, even if you take out an excess insurance policy you will still have a hold put on your credit card? Renting with Avis through a flydrive to Geneva

[Mr Tom Morrow]

Originally Posted by Bobbins

Do Zurich do car rental excess insurance?

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Yes they do. I like Zurich, in fact my Son has just bought his buildings and contents insurance with them ready for his new house next week.

zurich/insurance/c...cess-insurance

[Bluefish]

We had a similar thing in Cork. Picked up the car at the airport and had to sign an iPad just showing all the damage without seeing the car, we got to the car and took pictures of everything inside and out, this included a chip on the windscreen.

When we took the car back immediately the guy said you have a chip on your windscreen that you will have to pay for, we had hardly got out of the car for him to check so assumed he already knew this and was trying to blame us and make us pay.

He was not happy that we could show him time stamped photos and the car clearly still at the airport with the damage, trying to come up with all sorts of reasons why it was my fault but I was having non of it despite him being aggressive and trying to intimidate me (I've worked in old style psychiatric locked wards so not much scares me) told him to jog on and if he did not give me a receipt with a zero charge and balance I would be suing them for a whole lot more than the cost of a windshield