If BA cancel our Avios companion outbound, what are our options?

sbchannel · 25 Jul 21, 07:46 AM

So I always come here to ask companion voucher questions as you are so knowledgeable.

My outbound is Orlando (club), inbound LAX (first). If the Orlando leg gets cancelled can I be moved onto another flight anywhere else and still be Club even if there is no reward availability? And does that also then extend to my return flight taking into account a change of dates on the return?

Original flights - MCO 8th Sept LAX 28th Sept

Would like new flights KIN 8th Sept LAX 7th Oct

I don’t know what the rules are, I don’t want to clog up the phone lines with stupid questions when people are trying to rebook actual cancelled flights!

Softy · 25 Jul 21, 07:55 AM

I’ve moved mine a couple of times to dates where there wasn’t any reward seat availability.

If your outbound gets cancelled, you can call and change both even if the inbound hasn’t been cancelled.

It used to be that it had to be within a year of your original booking date but it’s now officially changed to within a year of the date of your flights (which is very useful).

I don’t think they allow a destination change even if they’re the same Avios cost but I’m happy to be told otherwise.

DisneyCupcake · 25 Jul 21, 08:47 AM

Originally Posted by sbchannel

So I always come here to ask companion voucher questions as you are so knowledgeable.

My outbound is Orlando (club), inbound LAX (first). If the Orlando leg gets cancelled can I be moved onto another flight anywhere else and still be Club even if there is no reward availability? And does that also then extend to my return flight taking into account a change of dates on the return?

Original flights - MCO 8th Sept LAX 28th Sept

Would like new flights KIN 8th Sept LAX 7th Oct

I don’t know what the rules are, I don’t want to clog up the phone lines with stupid questions when people are trying to rebook actual cancelled flights!

Perhaps you could send a message via Twitter if you use it or try Online Chat to BA as it sounds quite a complicated set of changes.