Changing holiday with thomas cook?

[Amy1989]

Originally Posted by Blue nose

We changed a holiday one year with TC and they weren't particularly helpful.

It was something like £50 a change, so date, airport, hotel, per person but capped at £500.

Our change was to a more expensive holiday but I had to pay their admin fee.

We'd also booked two rooms, one for us and one for my parents .they tried to charge the fee twice as two separate bookings (they'd put it through separately unknown to me so the agents got two sales) only came to light when we tried to change. We had to complain to Head Office to get resolved.

I always hesitate booking with them now.

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Oh no... I will have to see what they said about charges